Reviews for Dunkin' in Garland, TX
Highly recommend customer service awesome. I was having trouble with the app in the barista helped me to download to get my free... drink. Just know she went over in beyond to help me we tried several times. She took out her time didn?t have to and I end uppurchasing a sandwich in donut as well to go along with my free coffee drink. The location is clean in nice. Read more
If you're plus size, theres no seating for you... And its been this way for literal years. They only have narrow chairs with... metal armrests. No booths, no chairs without armrests, no bench outside even. Nothing. Honestly, I cant think of any otherplace like this nowadays. The food is ok. It's not bad, not amazing. But having no where to sit is really frustrating...Especially since they've had this setup for years and know by now that a lot of their customers can't sit down. They just don'tcare. Read more
My biggest issue is the Card Reader where you pay is so dusty and dirty thank god I don?t have to use that i mobile order and... the pink tray where drinks are put is not cleaned for god knows how long cause I can see coffee stains dust etc?. The walls aregrimey and dirty and haven?t been cleaned. You pay your workers low as it is (They deserve a raise btw no wonder the turnoverrate is the way it is. Do you even train your employees right? Not right enough to clean the furniture that?s for sure. Themanagers and higher positions need to work and clean the store up to present it better not the workers. If you?re a manager orowner whatever you should be training your employees to consistently keep the store clean before a health inspector comes in oneday and gives a bad rating and the store closes down. I see this issue at all Dunkin locations and restaurants in general ishould not have to bring anti bacterial wipes to wipe the chairs i LITERALLY WIPED THE DOOR HANDLE BECAUSE IT WAS DIRTY LIKEPLEASE I DONT EVEN WORK HERE . WE ARE IN A PANDEMIC STILL YOU KNOW. The chairs are giving outdated. Dunkin locations makesthousands of dollars a day I think they can afford to buy some new furniture you can even write it off on your taxes idk. Alsothe corporation alone makes BILLIONS of dollars and they can?t help their franchise have good chairs so the store lookspresentable to the hundreds of customers they get everyday?. Where are the priorities?? are we hoarding the money for no reasonor are we on a low budget to where we can?t afford to buy $40 chairs???Good business! Read more
The drinks are tasty and they have alternative milk products. The donuts and muffins are a complete disappointment everything I... try them. I keep thinking it will be better... it never is. There is a donut shop around the corner. Get your drink to go andget fresh. Donuts from there. You'll be happier with your purchase that way. Read more
They most of the time get my order right, the place was a little bit dirty and not the best customer service
Dunkin? Donuts ???? never disappoints. Love the coffee ??, specially. As there?s not another Dunkin? location nearby, this... location stays extremely busy. But I?m sure it?s because the food and beverages are superb ????. I highly recommend thislocation. The service is generally fast and the food is always fresh! Read more
Little busy - Little wait I like this location, it's clean and organized,the staff are friendly, they work fast taking care of... the orders Flavorful sandwiches, delicious muffins, and my favorite everything bagel was perfect! Thank you! (this is my 4thvisit ) Read more
This is the second time I've been to this Dunkin' donuts in several years, and prior to this visit I always... And I mean... always, were given fresh, soft donuts. Jelly donuts, chocolate frosted donuts, Cake donuts, and glazed donuts. I have braggedabout this particular Dunkin' donuts location to many people as being the best location out of four or five different locationsthroughout Irving, Arlington, Hurst, Bedford, and Preston road. I don't know what happened with the donuts today, but I was nothappy with the donuts given to me. They were definitely old and.. not fresh, and I am disappointed. I will come back andupdate this post after my next visit Read more