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Reviews for Chicken Express in Garland, TX

Sharon Jackson 1 year ago
1

I have been going to chicken express before I sometime purchasing mostly evening meals. Every time I go through the... drive-through and I get home I am missing some of the items that I ordered. I attempted to call the facility to let them knowthat my order was incorrect. I was unable to make the call to the company due to its see it a mailbox had not been created, andI was unable to get the phone to even ring at that facility. I drove back to chicken express after making it home And had todeal with a very rude manager on this shift. I asked her if she would be willing to compensate me due to the fact that it wastheir fault that my food was incorrect and there was a problem with their telephone system where the phone will not ring , shewas very rude and said no we?re not gonna compensate you for anything. I will be very limited at spending my money where I?m notrespected. Read more

Jacqueline Rhodes 1 year ago
1

I went to this particular location around 12:30 during lunchtime, they never have any chicken ready, you have wait 20 to 30... minutes so they can get some ready. They don?t check your order before they give it to you to make sure everything is in there.They didn?t give me my corn-on-cob had to turn around and go back for that. Made it home was fixing my plate and they didn?tgive me my rolls that comes with the Family Order. I will not be going back to that one on Eastgate and Northwest again. Read more

Lesa Arnold 1 year ago
2

I will admit I had a large order, but didn't get all my items, the food was mediocre compared to other Chicken Express in the... area. Construction on the service road caused it to be a pain to even enter. So of course I wasn't going to go back and get thefood that was not included, though I of course did pay for it. Wouldn't recomend. Read more

Pat Smith 1 year ago
5

Tenders were the absolute best I've ever had anywhere! Fried to perfection Not to hard, right crunch & meat was definitely... TENDER. Hats off to the cook on this day. 11/12/22 @ 11:46 AM Read more

Mista Bigg 2 years ago
5

This place deserves a good review. Food is always good. Portioned right. Staff is always cool. My kids always love it here 5... stars from me???? Read more

Jonathan Alexander 2 years ago
2

super super greasy. it was kinda cold and the corn on the cob tasted as if it had heen cooking all day and was just a horrible... greasy flavorless mess. the cole slaw was ok... the chicken was stacked with a couple fresh pcs on top but the rest weredifferent... most of the pieces were waxy... like the grease had cooled enough to make the outside chewy instead of crispy. definitely old chicken. the fresh ones were delicious but there were only 4 hot pcs of chicken in our family pack. Read more

Raymond W 2 years ago
3

I come here for lunch since I work in the area. The food is always good. But today the service is really slow. Not just for me.... But everyone. There's a constant droning noise coming from the back. It's loud enough that I had to repeat my order severaltimes because the cleark couldn't hear me. There's a puddle in the lobby floor. Has a very dirty wet floor sign next to it. Butnobody has bothered to mop it up. They could do better with very little effort. Read more

Kaitlin McCabe 2 years ago
2

I was in the middle of bragging to my husband about how good the food was (even after the 20 minute wait) when we realized both... of the rolls have what looks like the beginning of mold on them. The chicken, fries, and macaroni were all good but this wasdisappointing especially after already having eaten half of them. Read more