Reviews for KFC in Garden Grove, CA
Only went to pick-up an UberEats delivery but it was already closed, had to cancel the order.
Food hit the spot, great service, staff was awesome great experience overall
How does KFC run out of chicken? 1 hr before closing?? They said they?re not making any more?
I'm not the craziest fan when it comes to KFC, but man their Chicken Pot Pie is delicious
How is it that you close at 10pm and your drive thru is closed at 9:40pm? I see people in the dining area inside and no one to... take orders anymore at the drive thru window. You really don't want to make sales. Read more
Don't let the 5 star reviews fool you, on average, this location sucks. I'm sure this place is not bad all the time, but it's... bad enough that as a local if I really want KFC, I will drive 5 miles to another location rather that the half mile to thisone. Delivery from here is even worse. The store has cancelled my order after over an hour wait due to "items out of stock."Drivers have cancelled orders because they weren't ready and staff wouldn't help. And of course the obligatory, missing/wrongitems. The food is normally very good, although sometimes cold if you have to wait. However, there was one time I bought abucket of chicken in the afternoon that was unusually oily and tasted stale, like it had been sitting out for a while. Aftereating some pieces, my roommate and I got very sick and we threw away the remainder. I've never encountered this at any otherKFC. : ( Here are the most consistent issues, so buyer beware! 1. Missing/wrong items, every time. Yes, EVERY time. It is thestatus quo here so ALWAYS check your order. 2. Long wait time for internet orders. Again, EVERY time I've ordered ahead I end upwaiting longer to get my meal than it would have if I just ordered upon arrival. 3. Unfriendly service (not rude per se, butdefinitely a "hurry up and leave" vibe). Very often between 7-9pm, there seems to be no one manning the registers, so you end upwaiting until someone realizes people are standing up front. *Management: I think a better line-of-sight at this location couldhelp.* For me, when this happens, I'm not made to feel welcome (no "Hi there, sorry for the wait"), it's straight to businessand then they go out of sight immediately thereafter, sometimes with people still in line. I've been patronizing this store forthe past 5 years and the issues remain consistent. I do go back to see if things have improved only to be disappointed. Read more
When I was at the restaurant on Saturday for takeout, my order got mixed up a little bit, and I wound up with spicy chicken... tenders, not the normal ones, however everything else was fine. But I'd like to point out to KFC that of the box deals, itwould actually be better if they put the coleslaw outside the box to keep it cooler and do something so french fries don'tabsorb so much moisture and get limp and mushy. I suppose the fries and coleslaw issue would be fine for dine-in purposes, butfor takeout, thinking outside the box could be a better deal. Read more
Every time I come to this KFC I get old Chicken that they refried Popcorn chicken hot wings every time it?s so greasy look at... the bag it?s greasy chicken Popeye or good Read more