Reviews for El Pollo Loco in Garden Grove, CA
Tried the salad and though it tastes good and looks fresh I?m not satisfied. The place is not well maintained and the bathrooms... are not working. I think as a general rule if you go to a place and the bathrooms are broke ?- flee! Read more
good ????healthy food. mostly Mexican style like porito besides chicken . price is kind of expensive. drink service in unusual... through the order personal. Read more
The service that they offer you is HORRIBLE!! The employees(Nereida) have really bad attitude they don't greet you and when they... hand you the food they don't even reply to A Thank You. She got mad and even rolled her eyes when asked for an extra sauce. Ipay for the food I don't ask for anything free to be receiving that kind of attitude Read more
I could eat Pollo Loco everyday! The food great and the people are so nice! LOVE the House Salsa! Avacado Salsa is great too.... The Creamy Celantro dressing on the salad is really good too! Love the horchata! Read more
I ordered today before I went to work & Brett V. was taking my order & he repeated after me, no beans. My order was full of... beans. It?s not even on the side like the onions, so that I can remove it. It was mixed with rice. It ended in the trash & Iwill starve my whole shift !! ???? Read more
Bought a tortilla soup along with a burrito and a salad. Cashier handed over my food and I noticed I was missing my burrito. I... finally arrived home and gave my daughter her favorite soup and noticed that her tortilla soup was nothing but warm water withcold vegetables....NO FLAVOR whatsoever and no tortilla chips!!!!!. ???????? paid almost $8 for it. I called the store twice,but no one answered. First and last time I stop at this particular Pollo Loco!!!! Read more
This place is FILTHY!!!! Greeted with grimy floors, trash all over. Not a single clean table to be had although only 2 other... customers in the store. And the best part? Coin operated bathrooms with a security camera pointed directly in the doors..... Read more
Don?t bother placing order online it will only charge you and never place the order. I got charged twice by their system and... wasted my time still had to order and pay again when I arrived. Read more