Reviews for Shari's Cafe and Pies in Garden City, ID
I'm here for coffee and pie 2 or 3 times a week. I love this place. As I've always said "anybody can make good food, but it's... the employees that make me coming back". Desiree and Big Jon always greet us by our names and treats like friends not customersthat they have to wait on. I feel as though I've been invited to their home to have coffee every time I'm in this place Read more
The shortage of service industry staff has definitely not skipped over Shari?s. While I usually find their food good and the... service great, the last few times it?s been a little lackluster. Out entire group of 5 had something go wrong with their orderand to boot the pies which are normally so good we?re bland and kind of flat. It?s a good go to for home style food andhopefully they will be able to pick up service and food presentation to get it back to where it should be. Read more
9/24/22 1130am for manager reference. I ordered via DoorDash and didn?t receive my slice of chocolate cream pie. So... disappointing because that was the main reason for my order, really. I called and spoke with the manager and she was wonderful,offering to give me two slices if I came in sometime. I?m never in that area so I figured it just wasn?t meant to be. 5 minuteslater the manager called me back and said one of her servers would be driving thru my area on her way home from work and waswilling to drop off my pie! Now THAT is customer service! Kindness matters, thank you so much Shari?s, you?ve just made acustomer for life! Read more
Shari's is comfort food at its best! The cinnamon roll french toast was so good! Everything (scrambled eggs, hash browns,... sausage) was cooked to my liking. The brioche french toast was awesome to according to the person I dined with. Good qualityingredients and the service was wonderful! Read more
Honestly don't know where to begin. But scared to go back. Lmao. I know the lady Rita tried making it right. Though 100% I would... not even recommend anyone to go through the experience my companion and I had. Went in before six thirty and left right at8pm. Waited almost an hour. Lady came near and asked if anyone needed orders taken. Couple next to us spoke they needed a straw& we spoke that we haven't at all. Went to get them a straw and never came back. Until another 20 min or so. Finally ready totake our order & she took a chair and sat down & joked but also SPOKE about personal and inappropriate things. All I wanted wasthe half sandwich & soup for my companion and I. She stated they had no potato soup that we requested. So I asked for the halfham sandwich & chicken noodle. Companion asked for the full ham & 4 cheese meal with fries. Was nice and gave us free pie whilewaiting. While waiting for the food gave us the receipt. And saw she got the order wrong. And had it add w/ salad. Ok no biggycan correct when she come by. When came by served us the food and left. She ended up giving my companion half sandwich and thefries. My order was at least right. Which originally we wanted to just keep things simple. Nother ever was with this lady!Finally came back around and told her she got his order wrong and he needed full sandwich. She ended up saying I SHOULD GIVE himMY half sandwich! I first took it as a joke. She left with my understanding she would bring him other half. Nope never did. Butthe reason for my two star is I think she "tried" to fix her goof. But her attitude overall was not professional at all. As wewere just ready to leave... we waited so long and wasted so much time already she was nice and actually served us potato soup.And said she won't charge us that and the drinks. But still this felt like my time was sucked & my companion and I both feltuneasy and shaken over what has already happened. Turns out the soup was cold and asked for a to- Read more
Great food. My sister and I enjoyed our meal. Our waitress was excellent. Loved her. She was amazing. Only issue I had was we... were not done eating and she had already set out the next silverware for the next people on our table. Read more
Way better than any over priced breakfast joint. I've never had a bad meal from Shari's. Waitress was excellent she knew what we... needed before we needed it! Tip them good always. Read more
What started out as a pleasant experience quickly turned into a very terrible one. We were a large group of 11, 3 of which being... children, and came at a very slow hour of the evening for just a quick bite. The food was fine but the service was so abhorrentthat myself and my family will never be back. We were kind and patient despite one of the waitresses being aloof and two of ourmeals being completely forgotten. One meal ended up just being boxed up because it wasn't ready until everyone else at the tablewas finished eating. When the staff was asked to box this meal up, there were zero apologies for the inconvenience from thewaitress. She appeared upset that I made a request. On the way to the restroom, one of our family members overheard the staffcalling our party a "nightmare" and suggested that we were rolling our eyes at them. That couldn't be further from the truth andis absolutely unprofessional and uncalled for. We were a large ticket and tip well. Not tonight! I hope they get their acttogether or hire more professional staff. And, normally, I wouldn't say anything, but some of the food was cold and the storewas not very clean and appeared unkempt- unswept floors, peeling wallpaper, smelly restrooms, etc. Read more