Reviews for McDonald's in Galveston, TX
Idk if it?s the workers or the mobile app but it took us an hour and so for us to find where our order was, it was on 517. They... kept saying they didn?t get it. We showed screen shots and everything. I also kept calling the other McDonald?s in case it wassent there but I know it wasn?t. I was just scared and freaking out. Finally they ?got? it. Absolutely ridiculous. OrderedSeptember 2 at 5:48pm they ?got? it at 7:00pm. A lot of wasted time and anxiety. I?m also very sick so it was just a lot tohandle. Do better. I called to ask a simple question before this and had to go through 3 people. One person hung up on me. The3rd lady was helpful. Read more
I had breakfast at you establishment this morning, November 1. I want to commend you on your friendly staff members. Notably,... Ms. Tiffany Juarez. She was kind and sweet and went above and beyond her duties as a cashier. In fact, most of your cashier'sare really great! Keep up the excellent customer service trend! Read more
The restaurant was dirty, it took forever to get waited on and I ended up using the kiosk. They tried to give me the wrong food... at first, and when I did receive my order my big Mac and fries were both cold, no extra sauce like I paid for. I'll never goback to this location. Read more
I ordered my double cheeseburger and fries at 10:30 AM when they start serving burgers. Results, cold cheeseburger and hot... fries. Who wants to eat cold food? Not me. I LIKE MY CHEESBURGERS TO MELT THE CHEESE. Read more
Went through the drive thru, service was very slow. Took a while before the team member came over the speaker to even take the... order. The entire process took over 15 minutes and all we had were drinks and a french fry order. Only one vehicle was beforeus in the line. When we got to the window things were still slow. Our order was accurate. However to be a popular location, Iwould seriously think the speed of service would be better, regardless of the day or the time. Which was around 3pm. Read more
The restaurant was busy. Prices were fantastic, for summer in Galveston! The food was fresh and hot. Service was spot-on! ... Parking is free in a clean, well-lit lot. Vacations in Galveston can be expensive. This McDonald's is a great choice to helpkeep costs in check. Read more
This McDonald?s is scary! The entire fountain drink stand was filthy, had no soda syrup, and was not restocked with lids,... straws, or napkins. The restrooms were horrendous, sand and dirt everywhere rendered the toilets unusable, there was toiletpaper all over both men?s and women?s rooms. The women?s room had no soap at all. The tables in the dining room were not cleanedand chemicals were left sitting out. It did not help that there were homeless people sitting both inside and outside. I did notfeel safe in the restaurant. The time it took to get our food wasn?t too bad 15 minutes but that doesn?t include the time spentwaiting in front of the register for someone to take our order. Would never come here again unless forced to. Read more
Went a couple days ago and the service was terrible. The staff did not know what they were doing and neither did the manager.... It took them over 20 minutes to get us our food and even then they messed up our order. Read more