Reviews for McDonald's in Gallup, NM
McDonald's might as well go Sonic style ordering instead of drive thru. You order and then told to sit in a parking slot.
Waiting for 45 minutes now for our order, drive thru person directed us to designated number parking. After 30 minutes I called,... the person who answered indicated they served our order already. They needed proof of our order, so we produced our receipt. Now46 minutes later, we got most of our order. Read more
Food seemed refried/over cooked. Forgot fries and sauce for nuggets. Wasn't busy, no reason to screw up.
Got here late after traveling and when inside. The employees were cutting up a lot and it took forever to get our food, but the... food was fresh and tasted great. The lobby was dirty. Bathrooms were pretty clean. Read more
Waited almost an hour to our food and didn't have the desserts we ordered and ended up waiting again to find out they only had... one for us when we ordered 3. Very bad customer service Read more
Came to drive up and received our food. Wow, never had cold food and cold coffee served from.McDonald's until this day. Did not... realized until we stopped a five minutes later ???? to park and eat. Fried were cold, nuggets small cold both were just keptunder heat lamp then given to use. On top of that the driver thought coffee would be hot, dang was cold as ice ,the McDee's crewdid not care to sell us great hot food and coffee. We usually check our order. Did not this time because we never have any badservice or bad food u til this trip. We spent over 28.00...all was.not worth it. Don't expect to get your.oney or good serviceat this location in the late afternoon. This shift crew were horrible service for food and business. Read more
I believe because of the pandemic they were short handed. The food was what you'd expect. The day I visited I was in line for... over 25 minutes. I would have left but it was what my kiddos wanted to eat. People started shouting and honking. I felt sorryfor the staff. I felt they were doing the best they could. Yet they still had a friendly, helpful attitude. Read more
You can ALWAYS count on this particular restaurant to mess up your order, then have the restaurant employees roll their eyes and... give you a huge go to hell look when you tell them they messed up your order. I highly suggest eating somewhere else where theycan actually do their job and have some sort of mannerism towards their customers who keep them employed. Read more