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Reviews for KFC in Gallup, NM

Roxanne Seoutewa 2 years ago
5

KFC was delicious. Fast service.

carol martin 2 years ago
1

took over 30 minutes to get my order then cashier argues with me.

Jessica Begay 2 years ago
4

Great place but the drink in a bag needs to maybe be a regular drink in a cup. I placed it on my seat and it spilled the whole... way home without me knowing. Very disappointing. Read more

David Lewis 2 years ago
3

The food was hot, it came out quickly and the price was right 5 dollars for the fill up. It was takeout but the table area... looked like it could use some tlc. The employees were somewhat hurried. It was dinner time in fairness to them. Read more

Rolinda S 2 years ago
1

I will not be going back to this location! Shelby is obnoxiously rude and will not issue refund for THEIR mistake of double... charge, supposedly a glitch on KFC end. General manager Donovan was NO help either. Managers lack customer service and needretraining! I provided bank statement print out at their request BUT still unable to issue refund. Asked for corporate # and wastold to look on my receipt. Still waiting on a response from corporate. Read more

Bill McKinley 2 years ago
1

The chicken I got did not taste like KFC CHICKEN. Tried to called back to the restaurant, no one would answer the phone. ... WARNING..WARNING..Don't waste your time or "Money". Read more

Nicole Peterson 3 years ago
1

Would not recommend. North side KFC in Gallup is better. I was the first customer in drive thru line and was told to park beside... the building to wait for my food. I waited 40 mins before I decided to go inside to ask for my food. The workers then told methat they gave my food to someone else. I basically was waiting for nothing and when I asked for my money back, they tried togive me only $10 dollars back when my total was $23. I asked to speak to a manager and the dude was hella rude. This store needsmore training on customer service. Read more

Ruben Ortega 6 years ago
1

There was a long line of people waiting to place a order also people waiting for their food. Tables were dirty, floors dirty,... and trash was full. People were wiping the tables themselves so they can sit and eat. The ice machine had no ice available. Onlything good about this location was it was recently updated which looks good. Read more