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Reviews for Sonic Drive-In in Gallatin, TN

Larry Henry 2 years ago
5

Our favorite items at Sonic are their frozen drinks. Their app allows you to order and pay straight from your phone. Service... is always prompt and courteous. Read more

Kim Brown 2 years ago
1

This is the worst sonic in gallatin. Orders are always wrong and evidently they don't have a dress code. An employee was... actually bringing food to customers with a sonic shirt on two sizes too small and her stomach was actually showing the shirtstopped at her bra line really that's unprofessional. And she was an adult not a teenager. Read more

Kyle Bransford 2 years ago
1

I'm here almost every night with my daughter and it's 30 mins to an hour before they close its 8:35 now I was there about 5 - 10... mins ago. They came out and said they were closed after I got my daughter all set up at the table to eat. Read more

Matt Mankin 2 years ago
1

Terrible customer service, employees were rude on the speaker box and ignored me when I asked for help. I noticed sonic now has... a tip option when you pay with your card. Here's my tip, have common courtesy, make more money. Read more

James Jennings 2 years ago
3

What 3 things would you guess they would not ever be out of ? But I've been to other Sonic that's the same way.seveeice was... excellent. Read more

Susan Butler 2 years ago
1

It's Saturday night It's 7:15 app says open, pull in sit there for 10 minutes waiting to order a bag of ice... a bag of ice and... they are standing in there says Oh we're closed because of short staffing? Yet there are at least 4 people that I could see, andtheir going to say they can't sell a bag of ice? Wth people, nobody in there can carry a simple bag of ice? TRULY DISAPPOINTED! Read more

Keary B 2 years ago
1

This was a horrible experience. First of all, the little girl who took our order didn't seem to understand what manners were let... alone customer service, and the word "combo" wasn't in her abilities unless specified. She didn't ring up my onion rings,charged me for every individual thing we got, and had the manners of a wet cat. The gentleman who delivered our food and themanager there were very understanding and polite but if your order is taken by Chyna expect it to be created with crayons andbad attitude. Read more

Hannah Carter 2 years ago
5

I had to add a description to my 5 star review! So far this location has yet to disappoint. The food always seems fresh and the... staff is so friendly. Fast food is hard work and Sonic has a large menu so a big thank you to the staff for the goodexperiences. Read more