Reviews for Sonic Drive-In in Gallatin, TN
Considering after waiting for half an hour, I saw them take food to the car three stalls down who just got there wasn't bad... enough the customer complained about hair in their food and something being off with their drink, and gets worse they take thepersons meal into the front doors, laughing amongst themselves then try to give the same meal back claiming it was new, when thecustomer refused and demanded a refund they took that same meal and tried to pass it off to 5 different cars as their meal, atwhich point I drove off Read more
They suck! Wait time is hella long even just for a drink ordered ahead from app. It's ridiculous. And when u complain to... corporate, your just wasting your time Read more
As of late, they usually get my order wrong in some form or fashion. And, I'm ordering on the app. Wrong bags of food, ice... when I ask for none, wrong drink, wrong sandwich. People are super nice, except the woman who came to exchange the wrong food. She said not one word to me: took the bag, took it inside, brought me the correct bag, walked off. Not even an utterance. Read more
Ordered a Big Dill burger, got a completely plain burger with just lettuce and onions on it. I paid extra for a special burger... and just got a plain one. I could've gotten a double cheeseburger for the same price. Barely any candy in my blast. Read more
This sonic location is always accurate and fast. I've never had even a complex drink order done incorrectly, nothing short of... "straight out of the fryer" hot and fresh sandwiches, even their simple sides like pretzels always come out perfectly. Read more
This trip was for a basic vanilla ice cream cone. I ordered via the app as usual. The delivery to my car came in a few minutes.... The vanilla cone was a taste of heaven. Reasonable price, excellent service and great product! Read more
Absolutely disgusting. Who serves yellow hard tomato?s on a burger and when you bring it to the managers attention the only... response is. ?Uhhhh I don?t know we just got them in today.? Horrible customer service Read more
The carhop that delivered the food was friendly and polite, the order taker not so much. Didn't enter my hamburger combo, which... was the first thing my daughter ordered. Got my daughter order correct. Usually a good place to go. Just don't go after 9pm. Read more