Reviews for Popeyes Louisiana Kitchen in Gallatin, TN
Gallatin location is horrible. The absolute worst. I swore them off about a year ago but since DQ was closed due to a fire, I... figured why not. I sat in the drive through for 10 minutes with nothing being said. I go by, and the employees are standingaround, 2 with their phones out. The laziness is ridiculous and the managers do not care. I generally just ignore places withlazy employees but considering corporate has not contacted me any of the 3 times I've emailed them, I'll just leave this hereinstead. Read more
NEGATIVE 5 STARS is more appropriate!! Been to this location twice and both times they got my order incorrect. To make things... worst, when I returned to have it corrected, not just the employee but the MANAGER was upset that I didn't have a receipt forthe order even though I was just handed the WRONG order 4 minutes prior. She returned to the window handed me my correct orderwith her head turned while talking to someone else and let the window slam NO apology No eye contact NO smile!!! The 2nd visitwas just more of the same only this time didn't involve a manager. When I returned to get the correct order I handed the receiptto the employee but she never gave the receipt back to me. I wanted it so I could do the survey. One of the cooks actually cameto the window and said "you really want your receipt"??...SMH I go to a lot of restaurants but this hands down is one of theworst places I've ever been to...and it's not the chicken....IT'S THE EMPLOYEES!! I will tell everyone any chance I get it."MAKE THE DRIVE TO HENDERSONVILLE POPEYES" This place deserves to be closed!! Shame on me for not checking the reviews before Iwent I see I'm not alone and how I feel???????? Read more
The best chicken! Breading was light and perfect, Cajun fries were great! My husband had their dirty rice?and he raved about it!... Definitely will be back! Read more
At this point why is Popeyes even open on Gallatin Rd? They are always out of everything no matter what time of day it is. They... stay open until 10 but by 8 they are out of almost all of the menu items "for the rest of the night." Just close it and theMadison location. They are both GARBAGE!! It's sad because I really do like Popeyes. Read more
I usually get the chicken sandwich at the Cheatham County location and it is always delicious. Today I ordered a 10 piece tender... meal with red beans and rice and macaroni and cheese at the Gallatin location. The sides were good, especially the mac andcheese, but the tenders were not. They tasted as if they had been cooked for quite a while. The sides were hot and the tenderswere cold, tough and inedible. Read more
Ordered online for delivery. Spent $40 on 1 three piece tender meal with fries and biscuits. And 1 eight piece tenders with... biscuits and a large fry, ranch, honey mustard, bbq sauce and sweet heat sauces. What we received was a Two piece tender mealwith a biscuit and 5 little fries. Eight "nuggets" and Three biscuits. A box with a handful of fries and zero sauces. Extremelydisappointing doesn't even begin to accurately state how my family feels right now. Read more
When I want Fried Chicken and don't want to fry chicken this is my go yo place. I love their chicken. Very crispy and can get... regular or spicy. They have removed my favorite side item. Corn on the cob, but it's okay. I usually get the family meal andhave extra vegetables prepared at home. The drive through is fast and so far no issues. Can anyone help me to find coupons forPopeyes please. Read more
The food is good but the service is always poor. The price is also on the high side for what you get. Today the doors were... locked at 3pm on a Friday. Not a big deal except my to go order was supposed to be on the counter and I walked over. Anothertime they left out half of the chicken. It seems like there is always something. Read more