Reviews for Logan's Roadhouse in Gallatin, TN
Took 7-10 minutes to be greeted by host, another 5 to be seated though they weren't busy. Spinach dip was gross. Tasted like... cheddar broccoli soup for some reason. Waitress forgot the toppings on my steak. My medium steak was well done. My husband'smedium rare steak was so disgusting. He said he's had better steak at waffle house. Do not come here. There was a reason therewas no one there when longhorns and Texas roadhouse had lines out the door. Don't waste your time or $$$. You'd be better offANYWHERE else. Read more
We stopped in for supper and were greeted warmly. There was one server taking care of customers. We gave our order and wait time... was equal to competitors. I had 6oz sirloin medium rare. Finally a restaurant that cooked it correctly. Yummy. Salad was overdressed but I should order dressing on to the side. All service, food and cleanliness good. Recommend Read more
Made order through door dash. Placed order for steak and mushrooms, sweet potato with butter and cinnamon, green beans and... rolls. Order arrives as pictured. They were so kind to add receipt paper to be peeled off my steak along with a glob of what Ihope is mashed potatoes. No mushrooms, silverware or any other request. When I called to let management know, the lady whoanswered just hung up the phone on me. I don?t typically do this and was just looking for an apology and that the staff would benotified that this is not how to send out food. Instead I get hung up on. I know much won?t happen with my review, but I am aperson that will look at reviews and if you are someone who doesn?t like wasting your hard earned money. I recommend spending itelsewhere. Read more
Worst Logan's I've been to. Service is absolutely awful, not only because they're shorthanded, but also the employees that are... there aren't attentive. Took ages to get seated (despite the restaurant being empty) and then took over half an hour to receivefood. Our cups stayed empty and the milk my child got was spoiled. When we received the food, it was mostly correct and tastedgood. Read more
When we arrived the hostess was pretty much out of her mind and this place was not busy. Arrived 3:24, waited till 4:00 to be... seated. Once seated, we waited 24 more minutes for drinks, while the staff discussed the issues with the hostess. On multipleoccasions instead of getting services the staff would gather at the register and gossip, stand around. The appetizer took 20minutes to come out and it was incorrectly ordered. In the process of waiting the waitress suggested this would be a great placefor a restaurant. We spent a grand total of 2.25 hours for a place that is not busy. The food did turn out ok but the burgerwas missing bacon, and the fries didn't come out loaded as ordered. I did end up with a piece of cheese cake. Read more
I was staying at a hotel in walking distance and was really in the mood for a steak. Man, what a disappointment my experience... was, sad to report. It was 7 when I walked in, there was a 30 min wait, plenty of free tables and no spots at the bar. So Ihung out for a bit and finally snagged a table at the bar. I sat for a good 5 minutes before I was greeted but when she did comeover she was friendly enough. The fresh bread was amazing, as always. I ordered the trio with steak, crab cakes and grilledshrimp and the baked potato soup and baked potato. The soup came out cold. The crab cakes were mushy and tasted weird, (andgarnished with scallions which I explicitly asked to be left off everything) the shrimp wasn't cooked very well and the steakwas seared to hell and burnt but still very red inside (for well done). I asked for to go boxes and literally waited 10 minutesfor that, they tried to take the plates away and I mentioned I'm still waiting for to go boxes. The bartender went and hung outwith someone she's dating I'm assuming on the other side of the bar and I continue to wait for a check, I eventually flaggedsomeone else down to help. I have enjoyed Logan's in the past, I def think today was a miss. ??? Read more
Visited during the week for a late ish dinner (8pm) Like most places right now, restaurant was short staffed so even though... tables were plentiful along with parking, there was still a wait. Overlooked that and just waited as it was a nice nightoutside. Wait staff not required to wear mask for those that wondered. Two servers waited on us as one was a trainee. Both did adecent job but definitely needed each other. Food was mediocre at best. Ribs were precooked and then heated on a grill withsauce thrown over the burns. Definitely not fall off the bone as advertised. Ribeye was decent but really lacked any flavor.Best part of the meal were the sides for sure. Restrooms needed attention, perhaps someone checking on them regularly. Justchalked it up to an off night for them. They're close by so will try it again. Just lower your expectations and you'll be fine. Read more
We ate here on Veterans Day at 4:15 & wish we hadn?t. While I really appreciate them honoring Veterans, his meal was room... temperature at best. But that falls to our waitress. She couldn?t remember anything or who got what! They were just coming out &asking our section who got what plate!! I asked for rolls 3 times, got them when I paid for the meal! My son was supposed tohave garlic bread but got burnt toast! DIRTY PLASTIC GLASSES! Throw them out! Little late don?t you think! Not sure if she wasstoned or just having a bad day! At least he enjoyed his beer! Read more