Reviews for Casey's in Galesburg, IL
Good pizza but doesn't deliver on time. Ordered a pizza over a hour ago and still don't have it. You need to have more than one... delivery boy doing it so the customer gets there pizza on time. Very rude people working there no customer service. Delivery boycame and got smart mouth with my mother. Will never be ordering from them again. Read more
All the trash cans are overflowing... and trash is blowing around.... seriously need to have someone going out and getting these... changed out. Read more
If I could give 0 stars I would. Ordered over 2 hours before receiving only 1 pizza when I ordered 3. Even before that I called... 3 times to see if it was out for delivery after it being 20 minutes past the delivery estimated time, the first it was busy nobig deal, second I was hung up on, and lastly I was out on hold for over a minute until I heard background sound and was hung upon. I don?t recommend. ): Read more
Ordered at 5:40 pm. At 7:10 pm I called to find out where our food was and the delivery driver hadn't even been to the store to... get it to bring to us. This has happened several times and I have finally learned my lesson. When I called there wasn't even anapology. There was just a rude employee that really didn't care that we had waited an hour and a half for our order. Casey's onmain Street absolutely sucks. Read more
I placed an order online for delivery at 4 p.m with a requested delivery time at 5:30. 6 o'clock rolls around with no call and... no pizza. I call the Casey's and speak with someone and was told wait time is an hour and a half. He also informs me, not onlyis my pizza not even cooked yet, he has 4 other deliveries in front of me. I cancelled my order. I placed it early enough thatit should have been delivered on time. I usually pick up and apparently I will need to continue to do so. So disappointed. Read more
I'm not one to normally complain and I let alot off stuff go but I was pretty disappointed in our pizza tonight. Not only did we... have to wait an hour and a half for the wrong pizza but my boyfriend even offered to go up to the store and pick up the actualpizza we were supposed to get and the person on the phone acted like it was such an inconvenience because they already had toremake 3 other pizzas....so he says another 30 minutes. He goes up to pick it up and the manager wouldn't even talk to himapologize nothing. And when he gets the pizza home it tastes terrible. Such a waste. Read more
Because the people in there were so respectful
Up until today, I would have easily and respectfully given a 5 star rating. Love the pizza, as well as the other food, and the... staff has always been cool to us. We've been regular customers to this particular location for nearly 15 years (ever since wefirst moved to Galesburg). For everything from pizza, to snacks, soda, gas, beer, etc. We tried ordering a pizza tonight, likewe have countless times before and never had any issues. But apparently, there's a new policy saying you won't deliver outsideof a 3 mile radius. That's all well and good. I get it.Gas prices are ridiculous right now. The problem is, according to GoogleMaps, we.re only 1.1 miles away! Called the store and the lady said that their "system" said we were more than 3 miles away. Asa point of reference, the other Casey's CLEAR on the opposite side of town from us is only about 3.6 miles away. Still loveyou guys. Still love the pizza. But if your system is saying that customers who are barely a mile away are outside of your 3mile delivery range, then your "system" needs fixed. That is really, and erroneously, limiting your delivery options, which willalso limit your business.Hope you all get this smoothed out. Read more