Reviews for Subway in Gaithersburg, MD
I just ordered a chicken bacon ranch on tomato basil wrap and it was the best wrap I have ever had from Subway and I have been... ordering the same item for a while but this was my first time getting from this location. It was AMAZING!!!! Read more
I'm so disappointed about this location. They supposed to close at 8pm and the women who was inside didn't open the door. Don't... go to this place!!! Read more
Had been going on a regular basis for two years as it was convenient to my work place. I started ordering online again as a... convenience. There was an issue with my online order and I said I was calling customer service. Even though I was off to theside trying to find the customer service website the staff called me nasty from the counter. I left and complained twice onlineto customer service. Never heard anything back I now go to Panera which has much better food, costs more but the staff isalways nice. Read more
Absolutely horrible. Ordered online, paid for specific extras, ingredients were not available so they decided to not say... anything and substitute at their will. Good thing we checked before eating, as they had put items on that someone in my familywas allergic to. Ordered double meat and got half of a normal portion instead. Employees did not seem to care and acted like wewere in the wrong. Read more
Terrible customer service. I used to visit on Thursdays afternoon, the ladies that usually work that shift are extremely rude.... They were putting the wrong roppings on my sub and when I told them they said that I requested for those toppings when I didnot. One of the ladies even called me crazy for correcting her. I made the comment that they were being rude and I might have tochange stores to what the lady said; "yes, there are plenty out there to choose from". I wonder what the franchise owner wouldthink if he heard her say that... anyways, never going back there again. Read more
Worst experience. Purchased a $9 sandwich that tasted half cooked and was denied a refund or an exchange of the sandwich.... Literally had to start yelling at the lady in order to get a new sandwich. Customer service is 0 . Read more
Just purchased a cookie but she warmed it for me, offered me complimentary water with it and was super quick and friendly.
The only thing she was working by herself. I wish she had some else there just in case. It's getting crazy out here.