Reviews for Lu Buffet & Grill in Gaithersburg, MD
A good value for the cost but management is not good at enforcing safety for the patrons. Young children routinely run full... speed chasing each other in and out of the buffet tables. Parents do nothing about it. This has been the case the last severaltimes we have been there. Despite the good food and good value we are considering not going back. Read more
Food quality was not impressive. Give or take a few items. The waitress brought wrong drinks to the table. Chicken was freezer... burnt and tasteless. Food was cold. And to make matters worst upon departure the waitress demanded a tip. Even though we paidupon entry and put gracious 20% tip on the ticket. Will not be returning. And strongly advise anyone to steer clear of thismonstrosity of a buffet! Read more
Good food alot of variety. Would have preferred hotter temps for holding the food. Holding temp couldn't have been more than... 100°. Cakes were delicious and moist and rich. Cleaning service was fast and friendly. Read more
You get what you pay for a these places, food was D grade at best. Restaurant was dirty and staff was rude. The only thing... redeeming them was they actually had pretty tasty and fresh raw oysters and clams. Other than that it was a pretty trashexperience. Read more
This shopping plaza used to house the Old Country Buffet which I had thoroughly enjoyed going to. That long since closed and I... was excited when coming back to town Lu Buffet became part of the plaza. The only smile received was from the cashier. Nobodysmiled. The whole staff on the floor were rushing. I was asked by one server what soda did I want before I was seated. Wasthere tea? I don't know. I was caught off by the quick question, and lack of smile. I replied Sprite and proceeded to thebuffet. Back at the table, the Sprite wasn't served. About 15 minutes, I asked again. It took about 5 minutes to receive it. When the server brought it, it was hurriedly placed on my table with no smile. At the buffet, the meats at the carving stationlook like they had been sitting under the lamps for awhile, they were in large chunks, and there was nobody there to carve andserve. Two of the three stations at the back of the buffet, the Pho and the other station next to the Sushi, had an attendant ateach. But nobody was there for them to serve, they were idle, and once again, no smiles. I think one of them could have been atthe carving station? All of the food I chose tasted delicious, but the presentations at the buffet didn't look appealing. Muchof the food looked to be highly oiled, sauced, fried, or buttered. Recommendations: Please smile and be excited to serve yourcustomers. If you're understaffed, try to fix that to make the work manageable and pleasant for your staff. Pay attention tothe presentation of the food at the buffet. When offering a beverage, state the choices, "What would you like? Tea, coffee,soda?" These can all contribute to creating a desire for people to want to come back for more. I didn't have that feeling whenI finished my meal and left. Read more
This place is the best value for dine in within a hundred mile radius of DC. I go here regularly. The staff is friendly, and the... selection is great...hot food bar, sushi, pho, hibachi, dessert, and drink comes with it. I read some of the negative reviews,and those people are crack-heads(no offense to the crack-heads). Three adults stuffed to the gills, and tip included comes to$60. The only thing I don't like are the buckets of utensils near the soup and salad bar that could be a little cleaner. This isnot a 5 star Michelin place, but very satisfying and a great value for the price-I highly recommend it. Read more
This was the first time eating here. The food was good. The hibachi was excellent lacked variety but still good. The waitress... definitely make feel uncomfortable standing near by waiting like vultures to take your plate. Clean and definitely practiceCOVID-19 rules. Great lunch spot Read more
Food was better than I thought it would be. I could only eat 2 plates, this go round. The food was hot, fresh & tasty. The... atmosphere was comfortable and not too hot or cold. Keep up the good work and I shall return soon. Read more