Reviews for Dunkin' in Gainesville, FL
If I can give them one star I would. Absolutely disgusting. The workers are disrespectful. If you can go to a Dunkin go to the... one down the street not this one. Read more
I ordered glazed donut holes and they hardly had any glaze on top. Just tasted like mostly bread. The oj was good.
I go to this Dunkin pretty much every day. This is my go to place for coffee. I have food issues and every time I have a weird... order they fix it right up for me and make sure it is rite before I leave that building. Lol There are three guys and a girl inthe mid morning to late afternoon that see my car now and already have my drink ready when I walk in the door. They are thesweetest people and take great care of their customers. I just want to tell them Thank You! Read more
This was my first stop when I got into town. Lu fortunately after the first visit the service has been subpar. It?s always a... gamble to order your coffee. Anything other than straight black coffee will most likely result in the drink having to be remade.We gave our order and due to my allergies I have to be sure they don?t add milk. Ordered large hot Carmel Mach with Oatmilk.Pretty simple right?! First coffee we received was iced, second we received had milk, third one had no Carmel! How do you messit up three times? If dunkin would create a better culture of customer service they?d be way better than Starbucks. Just saying Read more
When I pulled in, I noticed a DD employee smoking cigarettes behind the Waffle House next door. Proceeded to order 2 drinks.... Both were the wrong size and just looked like two cups of milk. Manager (turns out to be the Waffle House smoker) was rude andwhen I asked for a refund she started digging money out of her pocket and asking other employees to pitch in. Lol that wasawkward. The only decent part of the visit was the nice cashier. Left a review using my receipt code and franchise owner neverfollowed up. Pretty apparent this is probably the norm. Read more
This location needs more help!! Poor young man was all alone trying to keep up with drive thru and inside customers! He did an... awesome job!! Well worth the wait.. place was immaculate and he was super polite and tried extremely hard to keep all customershappy! Would have given 5 stars except for owner and or manager needs to make sure that they have more help...Gotta give theyoung man today a LIT of credit he held it together.. awesome job ???????? Read more
Very clean and new location, good service, very good WiFi (tested on YouTube video with no interruption), power outlets around... the walls and even at the tables, clean restrooms, and amply parking. They open at 5am making it one of the best early WiFispots in the area. They're reppin' DDs with style. Read more
I wanted a 12 gauge shotgun but the staff gave me a 1911 pistol instead. Very disappointed