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Reviews for Chipotle Mexican Grill in Gainesville, FL

Sydney Stelly 1 year ago
2

Always out of chips. I?m listening to people come up to the walk up window to be told that they are out of chips and that the... customer will have to contact customer service? You can?t be like every other online ordering app and tell customers you?reout. When I came on 12/3/22, there was online ordering only. There was a large crowd outside. The service is always prettygood but Chipotle needs to fix this problem. Read more

Alexander 2 years ago
1

They never have fajita vegetables. I have entered the store multiple times and they are also out of white rice consistently.... Skimpy portions, workers with attitude, and constantly out of stock items. You are better off spending your money on the otheroptions around campus. Read more

Andrea Garrido 2 years ago
1

Well I know where I?m not eating from now on. Extra rice is an extra charge now, which I?m fine with, but not when the worker is... so concern about making sure I get charged but not concerned about giving me even a normal serving of rice. Don?t charge meextra if you?re not actually going to serve me extra. Too many times now I have paid for Chipotle just for the bowl to feelempty. This is not worth it anymore. Read more

Cally House 2 years ago
2

I frequent this location as it's one of the only places I can eat on my lunch break due to allergies. Don't order online, you'll... get a third of the food. I always order a salad and they are usually out of salad dressing by 11:30am. They are also frequentlyout of forks for some reason, and the outdoor trash can near the patio seating is usually not there at all. Can't just go in viathe side entrance to toss food because it's always locked. You either have to walk all the way around to the front or throw itaway at the street corner. They also don't want to accommodate food allergies here (plain corn, plain rice) which is alwaysavailable in the back at other locations. Lastly, the tables are always filthy. I never see them get wiped down, I usually wipethem down myself. Read more

Seth Greenberg 2 years ago
1

After waiting 35 min after the time of my order I was told they have not started my order because to many people have been... ordering. While I understand the issue when anyone in front of me asked the same question they were met with the same answer.While I understand being over worked it is not ok to make people stand in the heat (because the pick up window won?t serve youif you are sitting inside with the air conditioning. It has not been an hour granted I made the order at 7:45 for 8:10. It isnow 8:45. No food. And I?m not alone. Thank you for the good food quality but why is the most upset person working the window.People are asking for chips and dip but they are out and are not offering any alternative. My order has two orders of chips andguacamole and I was told I won?t get either. That?s not only fraud it is not ok. Sorry Chipotle but this has nothing to do withyou or your food just this location and the lack of training. Read more

Perseverance Stand 2 years ago
5

The food tastes delicious. I ordered the super bowl with rice, chicken, black beans, spices, lettuce, tomato, cheese, and 2... Grapefruit sparking sodas for about $14. Great staff and service. I would highly recommend everyone here Read more

josh kaiser 2 years ago
1

Worst chipotle I have ever been to. Out of fajitas. Had to wait. Didn't tell me when they were ready. No silverware out. All the... trash cans full. Every table was dirty. Chicken was rock hard. Afraid to use the bathroom. Fire everyone and start over. Read more

Motunrayo 3 years ago
3

They are lacking in cleanliness. The tables were dirty even at 9:45 and that suggest that they didn?t clean up from the previous... day especially during a pandemic. The rice also tasted almost raw. Read more