Reviews for Burger King in Gainesville, FL
The nice ladies that take your order, always have a pleasant attitude, and are ready to help in any way. The lobby is usually... pretty clean, unless they're busy, but get right to cleaning it when it slows down. Definitely a major improvement from previousyears. Read more
Horrible!! They don't listen when you order! My order was soooo simple and they got it wrong! Luckily I caught it before I got... to the window. Then the girl rang me for a coffee and I asked for a sweet tea so I had creamer and sugar all in my bag that Ididn't want. It was a nightmare! I will NEVER go there again!!! Read more
Disappointed with the experience all the way around the board. Order was ignored and food was assigned to say the least. When... i realized that the poor soul taking my order had to unfortunately be educated on not only general mannerisms, but situationalawareness too, my wife came to the realization that it's clear that they see and hear customers placing orders ,but a lack tomake the connections between "described, paid forfood" and "cooked, specifically as such food" simply failed to exist in thisestablishment period. Training my cat to meow in yeti or playing leap frog with unicorns sounds far more attractive thanreturning ever to this burger king Read more
The associates at this location are so rude ? absolutely the worst. Even at 6 o?clock in the morning with no one else in line,... they make you sit and wait for 10+ minutes to order. Read more
The worst Burger King I have ever been to. I was the only person in the drive-through and still had to wait 10 minutes for them... to take my order over the microphone. Then, the elderly black woman wearing neon yellow eyeshadow was very rude and refused tohonor my coupon in the app. TRAIN YOUR EMPLOYEES TO USE YOUR COMPUTER SYSTEMS. What a waste. Read more
Waited 15 minutes at the window of the drive thru. The customer service extremely unfriendly and very rude. Nobody came to the... window and ask us is this order correct. The manager closed the window did not say nothing. I'll be with you in a minute orsomething but we got a frown face instead. We honked the horn and everyone still ignored us still. Make sure gas up before yougo there. Read more
One of my favorite Burger King restaurants. We dine in, it?s clean in the eating area & in restrooms. Update: went in today... (02/24/22), right after the lunch rush, it was a bit messy. I still give this BK 5 ??! They gave us fresh food, & when I askedfor heavy pickle; they delivered! ???? Update (04/22/22): I ordered 2 whoppers, 1 fry, 1 onion rings, 2 cokes. The order didn?thave onion rings, I touched the fries looking for the onion rings. The manager took out 1 of the fries ( that I touched) andinstead of throwing them in the trash, tossed them back into the fries to be served! ???????? I had clean hands, but what ifanother person wasn?t into the level of hygiene that I hold myself to? A manager doing that is just gross. At least hide it fromthe public. I loved this place, not so much anymore. I?ll go up to Newberry Rd., hard pass on this location. Read more
Not only is my order incorrect, cold and undercooked, but it was completely smashed. This isn?t even edible. Look at the... lettuce. This is going to make someone sick. Read more