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Reviews for Burger King in Gainesville, FL

Matthew Wooten 1 year ago
1

Just waited 15 minutes at the drive thru to order and left without ordering?.6 other cars left too. Nobody told us any issues... with drive thru or came outside. When I drove up to the window, an employee inside saw me looking in and gave me a rude head nodlike I was a problem. The issue isn?t the staff, although the staff member could have been more polite. The issue is that theowners consistently under staff the store so the employees are overworked and can barely handle the normal traffic, let alone arush. I have gone through drive thru when there are only 2-3 people working the whole store at dinner time. The owners shouldhave to answer to BK headquarters for how poorly the customer service is here because they are trying to save on labor costs. Read more

Maxender Esperance 1 year ago
1

I usually like Burger Kings, but this one was not it. My family and I were going back home from a trip to Panama City, and we... stopped here to get gas. It was a family of 7, and the wait took about 35 minutes. I got an Italian burger and fries. The personat the drive thru only gave us 5 instead of 7 drinks. We ordered XL fries but we got L fries. Not to mention the fries had notaste. The burger I got tasted like the ones I made at home within 5 minutes with mozzy cheese and tomato sauce. If you aretaking a road trip, please go somewhere else. 10/10 would not recommend Read more

Bryant 1 year ago
4

This Burger King was refurbished a few months ago. It's obviously under new management or ownership because everything has... improved remarkably. Today's Burger King isn't the same as it was in the 1960's or 70's when everything was made to order andfreshly prepared when you ordered it. Today the meat is sitting in a warming pan and apparently toasted buns are a thing of thepast. But, the double Whooper was pretty good, but we got the French fries at 5 Guys "extra crispy" freshly made. Overall,Burger King is still pretty good and certainly bets the "other" burger place. Read more

Jake Colclasure 1 year ago
1

Worst BK in Gainesville ???? horrible service extremely awful food. Ordered a medium coffee with creams and sugars ( after the... drive through asked if I would like some ) still didn?t receive anything for my drink. Maybe we can step up the game at thislocation and get some good hardworking employees Rather than mediocre trash ???? 0 stars if I could Read more

Jimmy Morley 1 year ago
5

We have been to a lot of BK's but this one absolutely hands down has the best service possible. You walk in, and everyone greets... you with a warm welcome. They go out of their way to make sure your special order is correct by yelling the whole order outright to the cooks. Place was the absolute cleanest we have seen to date. A GREAT experience at this burger king. Read more

Cynthia Masson 2 years ago
1

We stood and waited for 10 minutes and no one knowledged our presence. Workers were walking back-and-forth, but they wouldn?t... even look at us, much less take our order. Finally, we asked the woman at the counter what it took to get someone to take ourorder. Only then did she say they were super busy and we get to us later. We left. So did four other people. Worst Burger Kingin the country. Read more

katherine moore 2 years ago
5

Went through the drive-thru with one of my little grandsons who I had picked up from school because he was sick. The girl at the... window was so sweet to him and he loves their jalapeno poppers! Fun memory created! Read more

Mark Kalarchian 2 years ago
1

Burger King is like McDonald's, short staffed. Waited 10 minutes at the counter just to order. That's better then Mcdonald who... made me wait 20 minutes and then said go somewhere else. Waited 10 more minutes for my food and heard the manager talking toanother customer that they cut hours, I am real short on staff today. Food was hot unlike McDonald's, but I think Wendy iswinning with fast service and hot food. .. Read more