Reviews for Baskin-Robbins in Gainesville, FL
My people have never had Baskin-Robbins. Whaaat? So we went to the one on 13th at Dunkin Donut. James served us and was... knowledgeable & friendly. The strawberry ???? was delish. Big hunks of fresh fruit. I need to go back and get a real bananasplit. Real ice cream! Yeah. We had chocolate, vanilla & butter pecan. Now just a note...this location does not have all theflavors (31). There was enuf to please us. We will be back. Read more
I was told my order of a single banana split was "too difficult" for the drive thru and that it would irritate employees... I... couldn't believe my ears. Seriously? Read more
If I could give it zero stars I would. Been here 5 times in over 3 months and the coolers are broken everytime. In the latest... time they had no ice cream at all, and only had one lady working in there by herself. She also seemed miserable working there.Who ever owns the place needs to step it up. Read more
Ice cream coolers are broken, literally the glad on top was broken. The cooler for juices didn't work, and they had no idea what... a cappuccino was. I wanted 15 donut holes was told I had to buy 5 10 or 25...... Read more
Idk if theres a delivery issue, stock order issue or poor management but chocolate ice cream is ALWAYS OUT. ALWAYS. A ice cream... shop consistently out of a base flavor? Make it make sense! It doesnt matter day of the week they are out. Read more
Sooo continued from my other bad experience at the other store... I came to this location to purchase the "USS butterscotch"... sundae because the other location could not make waffle cones due to staffing issues. Well this location had waffle cones butthey Informed me that they could not make the USS buterscotch because they were out of of the buterscotch ice cream. So I askedif they could make it anyway just substitute the ice cream with another... the employee seem confused, he called the otheremployee from the back to help us, so I asked again and was told no they couldn't make the sundae with out the buterscotch icecream....??? Read more
Good customer service. Coffee was great. Haven't tasted ice cream yet. Location could have used a little better cleaning but... they only had 2 workers behind counter. Overall it's not bad. A lot better than going to expensive Starbucks. Read more
The crew there is awesome! Waffle cones on point! Ice cream on point! And honestly that's all that matters :-)