Reviews for Penn Station East Coast Subs in Gahanna, OH
Ordered a Veggie Sandwich and had chicken on it. They said it was an accident and it happened when made another sandwich.
There was a young man working tonight who was great! Hard worker and very polite!
We've eaten at several penn station shops in the area over time and yesterday's experience at the Gahanna location makes me... think we should only be coming to this location! The service was really welcoming and fast, the food was delicious. We ended updoing a last minute switch from carryout to dine in, we let the staff know and they were totally not bothered. They welcomedeach guest that came in and orders were completed quickly and our finished product was made looking and tasting nice. Read more
Review would have been better as the food was fine. The blonde I?m assuming manager who was telling the only employee I saw... actually working how he was a problem for him and should just call off if he doesn?t want to work and how much of a problem hewas as he didn?t make my order and barely addressed my existence really ruined it. The ?not working ? employee was extremelynice and got my order after everyone else disappeared into the back leaving him to work by himself which wasn?t much of a changeas he was the only one actually working. Your employee isn?t the problem you belittling the working employee in front ofcustomers while you aren?t working is the problem. Read more
First, let me say the sandwich was great. The place looks like it's shut down at 5:30pm on a Saturday it was dark inside the... OPEN sign was off not good. The service as VERY POOR I spent $25 bucks and Breanna the person that took my order might have beenhaving a bad day and make it a point to make my customer interactions very poor. She acted like she was doing me a favor takingmy order even a woman that came in later to order she gave an attitude for no reason. The place seemed different it wasn't asclean as in the past. There was a bucket of dirty water on the counter right where your ordering and paying.Torn up stool tops.I guess maybe thay had a change in management or ownership. I know its just hard to find friendly help but you can certainly dobetter than the lady up fornt...Do yourself a favor and pass on this place for now. Read more
And you so nice and delicious! Everything was fresh I love the fact that they peel their own potatoes to make french fries, and... I get to watch them grill my food and everything is fresh. I would definitely eat here and I would suggest anybody else do aswell. Read more
Food is ALWAYS delicious here but the employees lack friendliness and enthusiasm. This piticuliar day is was the closing... manager that was not friendly and quite rude. She lied to customers about being out of fries and told other employees to do soand that if they ran out of something that was it,she wasn't gonna restock anything and that she'd close the place early beforeshe did. All this said in front of customers. Read more
My experience wasn?t horrible, the women working the day I went were nice, and the place was clean, but my sandwich was... basically just one piece of meat cut in four. I?ve never seen such a thin sub from Penn Station. They?re usually super stuffed.So I?m not sure if this direction to not use ingredients came from corporate, management, or if the person making my fooddecided on their own, but if I wanted a veggie sub, that?s what I would have ordered. For as much as this food costs (over $20for a regular sub, small fry, and drink) it should have been much better. Also, the fries were just little hard, cold crisps. Ihope they return to their standards and/or train employees how to make a sandwich. Read more