Reviews for Arby's in Gahanna, OH
Love the white cheddar macaroni and cheese only thing is they forgot my horseradish sauce but food was hot.
First off, their roast beef always tastes like a a cleaner, sanitizer or the plastic wrap it?s wrapped in. Secondly, it?s 1p on... a Sunday and they?re not even open! I just wish there was more consistency to their hours and that they were posted somewhere. Acouple weeks ago, same time, they were opened. Really frustrating. One day, the poor manager was running it all by himself.Their GM really needs to step up and help this location out. Read more
I try not to rush to judgement so this is a review of my last two stops- First one was a few weeks back, walked into the... restaurant and they told me they didn't have any roast beef. How does a roast beef joint run out of roast beef? Foodshortages? Shipping? Ok, i get it. You got a pass. Today i went for lunch- 7 cars in the drive thru, i waited in line for 30+mins to get 7 cars though. They would take an order and then wait to take the next order until that customer had pulled up, gottheir food and left- never more than two orders in work at a time in my long visit of their drive thru line. When i did make itup to the window, i could see multiple people inside waiting for their food at the counter and the 3 employees that i could seewere working couldn't have moved any slower or they would have gathered cobwebs. Management here needs some serious training. Next time I'm in the area for a quick lunch, I'll go across the street to BK- their wait is usually only 20 mins. Read more
I went through the drive through around 5:00 PM on 5/24/2022 and they wouldn?t take my order. They said they were taking online... orders only. What is the point of a drive through if you?re not going to use it?! Since they didn?t want to take my order, Iwent across the street to another establishment and gave them my money. I don?t see myself ever returning to Arby?s. Read more
I rolled up around 9 and they looked like they were closed, but the employees saw me looking lost and clarified they were still... open. They were awesome. Kind, patient (since I had to get my partner's order over the phone, no one behind me in line though),and so quick! The mint shake and fries were everything I wanted. Much better than my last experience at a different Arby's. Read more
September 16,2021 around 3:00 pm Me and my mother went to this location and the drive thru staff were terrible, they have no... manners in speaking very short patient and the food was not good little pieces of meat on each sandwich small chicken strip fora slider I?ve never had a slider that looked like that out of all the Arby?s I?ve went to this location franchise needsimprovement, staff on their phones, gossiping and not paying attention to what they are really supposed to be doing at work. Themocha shake was like liquid I asked for them to take it back woman said she couldn?t take it back and told us mocha andchocolate shakes are more liquid like but vanilla is more thicker also my mother ordered a Reuben and it has no soursourkrautI?ve never had a shake like today it has always been nice and thick and gooood! I would give this review no stars because theydon?t deserve it, crazy to think they are in a nice area but bad quality food . When you are the working in retail/food services it?s important to communicate with co workers and customers.. Also proper manners when speaking to customers and food shouldbe in great quality that lets people know that the manager isn?t doing well teaching and guiding his/her team right. Read more
What a BAD experience I had here. First the restaurant was very dirty like it had not been cleaned in months. Second the ran out... of curly fries.. How that happens is beyond me. Third it took FOREVER to get my food during lunch. Below is a picture of thenasty slider.. The floor was even worse.. SKIP THIS LOCATION IF YOU CAN!! THE EMPLOYEES ALSO HAD AN ATTITUDE AND POOR CUSTOMERSERVICE. I wish I could give it - 1 one stars Read more
No inside service they use excuse short of staff I go through drive-thru it's raining my windshield wipers are on their... microphones not working well and the guy wants to tell me to quit screaming at him cuz I can barely hear him so he gets rudewith me and I say I'll go somewhere else and he says please don't come back service will never be the same neither will thisArby's. Don't bother coming here unless you got a lot of time and money and want rude service Read more