Reviews for Captain D's in Gadsden, AL
It was truly gross. Maybe 5 noodles in the mac and cheese. The sauce was cold. Hush puppies where hard. The shrimp was hard... also. The lady at the counter was BEYOND rude. We used to frequent this location often but after several times of having cold,inedible food, and a rude staff, we find ourselves choosing different places. Read more
This place is garbage. Went to the restroom washed my hands came out food was on the counter. Fish and okra taste like they had... been there for hours. Baked potatoes not even warm. Room temperature. And the employees were fussing. Manager came out crying.This place is a joke. Will not return regardless of how hungry I am. Read more
My fish was burnt, my son was given coleslaw instead of the fries we ordered, there were green beans in the macaroni and cheese,... and they didn't even give us any tartar sauce. It is a long drive from where we live, so I didn't take it back, but I did make acomplaint with the manager. She offered me a refund, but she said in order to get it I would have to come back over there withthe card. I didn't have time to make the long drive again, so I just told her that I wouldn't be eating there anymore. Read more
This was my 1st visit anywhere that was out of alot of item such as to start with I ordered captain combo flounder and fried... shrimp went to wash hands and get table and husband came to table saying they didn't have what I wanted so I got 6 shrimp onskewer and some kind of boiled fish. They ran out of tea, no cocktail sauce, tartar sauce. Very nice good staff but our tripthis time not to pleasant. Read more
Update 06-22...4 stars down to 2 stars. Seems like they are still using the same fryer oil from a year ago. Fish does not have... that familiar taste that I have loved for years, and the over-used oil is evident in the photo. Please address this. Read more
Convenient two entries into the parking lot. The wait at the drive thru was 10 minutes with three cars ahead of me, but with... staffing problems now a day that?s not too bad. I ordered cheese sticks and a fish sandwich. The cheese sticks are definitelythe best in town. Eight breaded mozzarella sticks. Hot and gooey inside and crispy on the outside. Perfectly seasoned. I couldeat them everyday with their honey mustard. At around $3.50 I can make a meal out of them. The tea is awesome too. The fishsandwich is two huge pieces of their battered fish on a generous size plain bun with tartar sauce and lettuce. So if you liketheir fish you will like this sandwich. I can?t comment on the staff because there was no interaction other than asking me if Iwanted to order whatever the special was before I ordered and stating the amount at the window. Read more
They didn't take long to take our order. The cashier was very sweet. We did have to sit to the side and wait on our order, but... they barely took ten minutes to give us our food. I am pleased with them. Their food is delicious and tastes so fresh! Read more
Ordered online. Took an hour to get my order after I got there. Would not recommend to anyone. I sat waiting at the drive thru... window for an hour waiting. Read more