Reviews for Krispy Kreme in Frisco, TX
Customer service was great but donuts were bad. Tasted old/stale even though the hot now sign was on. I?ve given them a few... tries and every time they?re bad. Read more
Worst doughnuts I ever had from any of their locations. They have lost their touch for sure. They look and taste the same awful... ???? Read more
I just got the dozen. All of donuts looked so old. The reason that I love the Krispy is "fresh" and "soft". But all of donuts... were not fresh.(the red sign was on) look at the shape. The donuts were too hard to bite!!!!! The cashier overcharged. They didnot know what promotions they offered. Even, they did not know how to refund. So horrible experience. Bye Krispy Frisco. Read more
Come on Krispy Kreme!!!! Since when are your donuts not warm and soft? It almost tasted like it was refrigerated. To make... matters worse, I was on a Donut date with my two younger sons and as we sat there it was apparent they hadn?t pulled out a broomor mop any time in months. If I could have posted a pic you could have enjoyed the sprinkle, crumbs, and random bugs in thecorners. So needless to say I?ll have to drive a little farther to get our sugar fix. Read more
Krispy Kreme Donuts really aren?t my go-to donuts when I?m craving donuts. However, we received a coupon for a FREE dozen and... just had to cash it in. I mean, who doesn?t like free food, right? We went through the drive-thru really fast. The cashier wasfriendly, thanked us, and handed us the warm dozen. When we got home, the box of donuts was still warm and tasted fresh anddelicious. I recommend this location for friendly, fast service, and fresh donuts. Read more
I like the fresh original glazed donuts here so I make sure I enter only when the hot light is on. Rest all other flavors are ok... and drinks are average. The place is neat and tidy but I felt the staff was mean and definitely needs to get better. All KrispyKreme?s offer you a fresh glazed donut when the hot light is on but here they choose their audience. They were offering donutsto some people and not everyone. A couple ahead of us were offered the sample donuts but no donuts to us and to the familybehind us who also had a kid with them. Read more
The Good: Delicious donuts, obviously! Location is very clean and staff is very friendly. The Bad: $1 for a single regular... donut is a bit much. I could understand $1 for a specialty donut, but not for a plain glazed donut. The Ugly: They don?t havedairy free creamer. Recommendations: International Delight and Coffee Mate both make good dairy free creamer. Highly recommendthat for the coffee. 50¢ glazed donuts would fly off the shelves! Read more
Female customer representatives are horrible ,NOT customer friendly.. I have been asked to pay full price for one empty... additional/to purchase small box even after purchasing 2 and half dozen donuts? Noticed this attitude with femalerepresentatives all the times in this store? Read more