Reviews for KFC in Frisco, TX
If I could I give this place zero stars. I ordered and pot pie and chicken, anyone that has the pot pie knows that you have to... let it cool before you can eat it. When I opened it after I got home, there was a roach on top of the pie. I took it back tothe store and they had the nerve to tell me they couldn't give me refund, they could replace it with another pot pie. No...youwon't, I want my money back and don't care if you have to call you Store Manager I don't want anything else from this nastyplace. Who the so called MOD refunded my money with an attitude. You should've had an attitude with whomever didn't check thepie. Lessened learned for me,check my food. I'll never eat here again. Read more
Mac & Cheese bowl review: I?ve never been to KFC before. The mac is pretty loose and watery. Some people like that, I don?t. The... chicken is aight, not a lot in the bowl. Facility review: Place was clean. The mobile ordering went smoothly, however you haveto walk in or do curbside, NO drive thru option, kinda sucks. They didn?t give me utensils, napkins, or a straw. Read more
I like KFC and I believe this location has turned the corner. My last few visits to the drive-through the service was great ... They had what I ordered (8 piece bucket extra crispy) in very few minutes. No substitution requests and barely any waiting. Makes the chicken even better! I nay even promote them to 5 stars if this keeps up. Read more
KFC should take a closer look at the quality of food at this franchise. Everything from the chicken to the batter on it was... substandard. When asked about why there were no sauces provided with the 8 piece bucket meal, the people at the counter rolledtheir eyes like I was demanding their own arms and legs. Strictly avoidable! Read more
*AVOID AT ALL COST* I had the worst experience at this location and this is not the only time! The store is filthy. **ROACHES**... THE STORE MANGER IS HIGHLY UNPROFESSIONAL SHE SHOULD NOT BE ALLOWED TO WORK IN CUSTOMER SERVICE AT ALL . CORPORATE NEEDS TO SHUTTHIS PLACE DOWN OR DEFINITELY CONSIDER HIRING NEW MANAGEMENT. I contacted kfc to get the store manager name an she stated ?whydo you need her name , corporate number can be found on the site , why do you want to complain & I was cursed out by theemployee. I am definitely reaching out to somebody over this location. She refused to even tell me the store number. If you wantquality food and good customer service I would highly recommend ANYWHERE but this location Read more
I went inside to get 2 cups of ice ..one small and one large they charged me $2.80 so basically they charged me for a large... drink even tho I ONLY got ice .. I think KFC need to add a button for CUPS OF ICE ONLY.. I definitely will NEVER go back to thatlocation and also I will tell my co workers to stay AWAY from that location as well good day ???????? Read more
Let?s take it up notch! Staff was friendly and polite ordered my meal to go by time got to the house food was still fresh and... hot?did I mention to hot touch place on our plates? Yes even while eating food remained be hot enough heat up plate, wasconcerned about stopping by but patient wanted KFC my first trip to this location but I?ll be back! Read more
Got the $6 drum n thigh box. I got the drum on the original recipe and the thigh on the crispy recipe. Both were very juicy and... delicious. Their french fries were really tasty and crunchy too. However the biscuit was fairly dry and cold! Read more