Reviews for Dunkin' in Frisco, TX
They close at 8:00 pm, I get there at 7:45 pm. I wait for the girl to greet me at the drive-thru. No response. I start to leave... & notice the drive-thru camera is on, & the girl was looking at it. She completely ignored me. Go elsewhere for coffee. Read more
Girl who took our order on Sunday morning has so much attitude. I can't believe why businesses hire people who are rude on... drive through orders. Read more
Coffee was good, but the hash browns had a bad initial and after taste. I suspect that the hash browns were maybe old or... improperly stored. Tasted like chemicals. Read more
This place is robbing customers, whenever I order large caramel cappuccino, I get half a cup of coffee and rest is empty (for... $4.21). I go there 3-4 times a week and I get frustrated after seeing the coffee (some time they do miss caramel). Fill thecup and increase the price. Hand over the food, don?t throw!!!! Read more
I?m a regular customer and I don?t come to this Preston location often because there?s usually an issue. As you can see from... previous reviews. Today, I made the mistake of giving them another chance. I ordered a large coffee with cream and sugar and gotthis mess. This is from either expired dairy or they don?t clean their dispensing machines properly. I understand this pandemichas been tough, but this is just very unsanitary. I don?t think this is safe to drink. I returned the coffee and asked nicelyfor a remake. The cashier had the nerve to try and gaslight me by saying that this gunk is what their coffee looks like withcream instead of offering to make it right. That was tacky to say the least. I?m not about to argue with anyone over coffee!I?ve been ordering the same cup of coffee from my usual location and I?ve never drank solid, old creamer goop before. ???? Itwas so gross! I?m very sorry for anyone that?s been drinking old creamer that?s probably caked in their dispensing machines fromthat location. This is the last time I?m ever coming here. They didn?t even give me a receipt so I couldn?t get my money back.I?ve contacted their corporate customer service on this location and they?ve been super helpful. Read more
Extremely long wait, despite being the only person in the drive thru. Had my order re-made 3 times and each time it tasted... completely different but was never what I ordered. Read more
I'm on Preston Rd. more than I'd like to admit, so having this convenient new Dunkin' location is a blessing in my book. It's a... little small inside and their menu is a bit limited when compared to other locations'. However, the drive-thru is easy to getto, so you don't have to waste time parking. They make a mean Iced Coffee, probably the best one I've had at any DD in themetroplex! Read more
Doesn?t honor Veterans Day special. Offer was for free donut, no purchase necessary. Was told I had to buy something to... receive the special. False advertising and disrespect to veterans! Read more