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Reviews for Chick-fil-A in Frisco, TX

John Jackson 1 year ago
3

This location is on the way home and they do everything perfect except they screw up our order about once out of every 15 times... I go. I appreciate how fast the line goes but what?s the point if orders are wrong? I like to be part of the speedy system so Inever hold up the line and check my bag but I need to start. Yes, if I call and complain they offer me free food but I do notwant anything for free. I just don?t want to get all the way home to find our chicken salads with chicken on the side (becausemy wife is vegetarian so I eat her chicken) not on the side and they forgot to include the dressing. But the line moved fast! Read more

robert sivess 1 year ago
1

Stopped by this store tonight and ordered 3 combos and an extra 8 piece nugget. They didn?t put my sandwich for my combo in my... bag. When I called them I was offered the sandwich only as if that would make up for my dinner tonight. Alejandro the managersaid that this was all they can do. Give back what I paid for like that would really make my day. Sure let me stop by to get asandwich. Ruin my dinner cost me gas to come another day and to get what I paid for like your doing me a favor. Verydisappointed I asked for her supervisor and was told she can?t give that information. Bad experience.order# 10447872 Read more

Nicki C 1 year ago
1

This is by far the worst Chick-fil-A location in existence. The staff and management are rude and dismissive. They do not get... orders right and get an attitude when you return to have them make it right. They serve cold food and cold attitudes. Verydisappointed. Their Yelp reviews are much more accurate of the overall experience. I will not return to this location aftermultiple negative experiences. Read more

Kevin Alex 1 year ago
5

Mabel and Logan Did a great Job and were very professional. I Love this Chick-fil-A because it is huge and has outdoor seating... too. Super clean and great food. Try the Autumn Spic milkshake! Read more

Monica Davis 2 years ago
2

Make sure you check your bag especially when you do curbside. Every time I come to this location something with my order is not... correct and I mean every time. I don?t receive sauces or them giving me something I didn?t order. The food doesn?t be that fresheither. The location on Preston where I used to stay was the best!!! I will have to start driving to that location. Read more

Taylor Parker 2 years ago
5

The best chick fil a ever! It is always busy but they are efficient and amazing! Always guaranteed fresh food & great service.... Today I placed a mobile order for breakfast and arrived past 10:30 and they still served me! Amazing! Thank you!!! Read more

Kay Risse 2 years ago
1

You would have thought I was pulling up to McDonald?s coming here, manager was the rudest person I?ve ever talked to, even... disrespectful. Two female employees treated me like I was stupid. I don?t know how this behavior is tolerated. Never had aproblem with any chickfila until tonight. Do better. Andrew needs to learn how to be polite and respectful when talking toothers. Read more

Sandra D 2 years ago
5

Always amazing. They really have the drive through down perfectly. Update, just absolutely amazing. Wet through today to... buy ice, everyone was happy, extremely friendly, kind. I made a mistake on my last visit. They corrected only question, whatdid I order. Customer service is just top notch. I love that they are not open on Sundays too. I want to write so much. ButI end with a thank you to the company. Read more