Reviews for Great American Cookies in Fresno, CA

Updated: 6/4/2022 We ordered another cookie cake for this weekend. Victoria was amazing and helpful with our pickup time and... knowledgeable. She also decorated the cake for me and it was perfect! She did our son's cake last year too, and I always getcompliments on how great they look! It was soft and fresh and so very delicious! Always my fave cakes!! Almost always a greatexperience! A couple weeks back, we got a cookie cake slice that was dry and ordered a cookie cake. When I picked it up they hadmissed adding the request for a double border so I asked that they add it. There was no one else in the store and it was arandom weekday, not a busy day/time. I was given grief about it and told it would take 45 mins on the small cake. The youngerguy acted like I was being difficult and unreasonable. The manager came out, offered to do it and was very quick. The cake wasdelicious! I ordered another 2 cakes today and Jack took the orders over the phone. He was very accommodating, helpful, andcheerful! Looking forward to them! Read more

Okay, we have been to this location before but only for the ice cream. Now they have added this cookie business. We enjoyed... the cookie but the frosting they placed in between the 2 cookies was too sweet. Try the cookie ice cream sandwich instead. Good service. We will go back. Don't overlook their ice cream. Really good stuff! Read more