Reviews for Napoli Pizzeria & Restaurant in Queens, NY
The food is delicious but the costumer service is terrible, its like you begging them for food! We ordered a lasagna and... spaghetti with meat balls and they just threw the bread inside the bag! I couln't believe it! I hope the owner read this anddoes something about if not the place is going down with that service! Read more
Ordered a large pie well done for pickup through Uber eats on a Saturday night around 9:50pm. The app had notified me that my... order was ready for pickup around 10:10 and when I arrived at the restaurant at 10:20 my well done pie was sitting in its box ontop of the conventional ovens, but the girl at the counter told me that wasn?t mine and that my pie was coming out shortly. Iproceeded to wait roughly 20 minutes for a new pie to be freshly made while the other pie I assumed was mine just sat therewhile no other customers picked it up. There was also no other customers inside the restaurant nor waiting for their food as Iwas. The pie I receive after waiting was not well done and looked rushed. I assume the original pie they made for my order thatwas ready at 10:10pm was put aside for by the staff so they could eat it after they clocked out of work at 11. Read more
Food was so delicious, The service was great . Whole staff was great but Sofia and Roni was super heros of this place .
I did not have a good experience here. The pizza was hot when it arrived, which is great; but the dough? Really stiff, it... literally hurt my teeth after eating two slices. The cheese? I had ordered extra cheese slices and it felt thick and blockyinstead of stringy and stretchy like actually good-quality pizza is supposed to be. I would not come back here. 7-11 hasamazing pizza in comparison to this, which is really saying something. Don't get me wrong, obviously Napoli uses betteringredients, but that alone isn't any sort of determining factor, if the pizza was as hard as it was, ingredients mean little tome. I'm sure some of their other things are good, but pizza in my experience was not one of those things; and for the qualitythey serve, it's over-priced (pie prices). Read more
Absolutely delicious NY style pizza, clean place, friendly & quick service, good price.
Great tasting Pizza and dinner dishes. Always greeted with a genuine hello. An employee actually sat down with me while having... lunch and lead to delightful conversation. it isn't just fast food. But great food at a slow pace. Where you are known. Theycan't sell what they're masters of. Cause you can't bottle, when you know the pulse of your neighborhood. Read more
When it comes to pizza I?m always looking for a place I can trust to stop at if I?m in the area and in the mood and I?m ALWAYS... in the mood for pizza. Napoli showed up on my GPS on my way home the other night. It conveniently located and easy to spot withplenty of street parking just read the signs. The place was pretty clean but a bit outdated inside and the gentleman at thecounter who seemed to be the owner was more then happy (and very friend) to let me photograph the place for this review. I ordera square slice a little smaller then a Sicilian with tomatoes and red onion. The slice was delicious with flavor in every bite.The bread had a little crunch but also soft inside and did not get soggy like some places so to my liking it was perfect. I alsogot a can of a coke and my total was under $6 which was a steal compared to other places that charge $5.50-$7 for a slice likethis alone. So overall 5?for service, taste / quality and cost. I will return to try a different slice from the large selectionthey have. Read more
Probably the best quintessential NYC style pizza you?ll find outside of Brooklyn. Crispy crust, never droopy from oil, and a... recipe that?s remain unchanged in 30 years. While they have many specialty slices with an assortment of chicken variations, I gowith a straight-up regular or a baked ziti slice. Read more