Reviews for Cold Stone Creamery in Fremont, CA
Staff were rude and the ice cream wasn't worth it. They also gave less ice cream. I have definitely gone to much better... coldstones Read more
Great employees that definitely work with ur mistakes. Overall fast service and great ice cream. 8.1/10
Very cool staff. Open late for a reason. Great spot for taking your family after dinner. Try chocolate devotion, minus the... chocolate chips and add blueberries!!! Read more
Their mocha milkshake is SO good. The kids that work there are sweet, too, although the ice cream is so good they could have... insulted my mother and tossed it at my head and I'd have caught it in my mouth and tipped 20% (I usually do 25). I only orderedone of their handcrafted ice cream creations once, but it was a religious experience. Totally worth the 78,000 calories (give ortake). Read more
What can I say I wish I could give them zero star in fact negative if possible. My two-year-old really had to go to the bathroom... and they said no it?s employee only and we come there at least on a weekly base. I ran next-door with my daughter but wecouldn?t make it and she had an accident. And her excuse was Covid even though all the other stores around have their bathroomsopen to customers. It sounds very lazy employee that don?t wanna clean bathrooms. The cold Stone next to our house has bathroomsopen for customers. No more business from my end to this branch as their customer service is below zero. Read more
Terrible experience. Me and my wife went for our monthly surrender to strawberry (1 order) and the store guy/ owner charged us... 10 cents for extra spoon. Wow he must be in serious need of money! Read more
Love their ice cream and the assortment of toppings you can choose. Their Oreo ice cream is my favorite. The waffle is very... crunchy and tasty. My daughter choose an assortment of toppings, for which you have to pay extra. They are open till 11PM, whichis perfect for a quick stop for a late night desert cravings. Read more
Owner deserves negative infinity stars as feedback. Very rude and unethical owner. If you are a dark skin or other nationality,... avoid going to this place! I had terrible experience. Never ever going back to this place again. There are other franchises inFremont too where customers can get warm customer service to enjoy their ice cream. I read other reviews about this place andread the same. Owner is rude! Be respectful to people! Read more