Reviews for Wendy's in Frederick, MD
The threshold for a successful visit was very low. Unfortunately, the apples were missing from my toddler's kid's meal. That did... not go over well. Lesson learned. I don't need to double-check the order if I don't go there. Read more
For a newly remodeled restaurant, one would assume the management would take pride in their new interior. However, the tables... were filthy, litter covered the floor, even the toilet paper was left to rest on the handicapped bar rather than being installedin the silver toilet paper container. English is a second language in this restaurant. I waited For a good 8 minutes beforebeing served and there was no one else in line. Read more
I ordered online for delivery, received half my order.. I have called for the past hour with no answer. When I call the customer... service number it goes directly to busy tone. Now I don't have the food and can't request a refund, It completely Unacceptable.1st time ordering since I moved to MD and I will definitely never order again. Read more
Order two honey butter biscuit chicken sandwiches to go. Food was very hot and fresh. While one biscuit had the butter, the... other didn't making it a very dry meal to eat. Would have definitely given it 5 stars had they not left off the butter and I wastoo far away to turn around. Read more
I came in around 10:45, and they were so nice to make an exception and prepare some stuff from their breakfast menu, even though... breakfast time was over! Read more
Chicken was rubbery and way undercooked (see picture). Soda machine didnt have ice and was out of most flavors. Found a bit of... plastic in burger Read more
Place was a mess. The trash cans had not been emptied in a while. There were no customers in the restaurant when we entered. ... Both trash cans were overflowing. There were two separate tables with multiple used trays full of trash. Most other tableswere dirty. Food was lukewarm at best. This was Sunday night at 6:40pm. Read more
I am highly disappointed in the service we received at this location. My husband and I were rudely spoken to by the manager on... duty after an accidental mistake. We were charged too much for our meal and when it was brought to their attention, her commentwas "Sorry we don't live in a perfect world." Everything is expensive as it is to be charged wrong for our food. I understandthings happen, but there was no need for this attitude at all. We will never be returning here for food. Read more