Reviews for Starbucks in Frederick, MD
So...I don't think they have ever gotten an order right. For some reason they assume you want synthetic sweetener in your black... coffee, cause one just can't live without sugar even if it is fake. And then they blame you when you ask for coffee free ofadditives you never asked for. Read more
Small Starbucks with no drive thru. Decent service time. Limited inside seating. Outside tables available.
Probably the most disorganized Starbucks that I've visited. The staff does not stop personal conversations when interacting with... customers. When my drink order was ready, the employee was more focused on her conversations that she didn't even read say myname outloud. In fact there were multiple people waiting on drinks and she was just putting them on their "online order"bookshelf. I waited and waited and finally spoke up and they had no idea I was even waiting on a drink. Very poor customerservice. There are multiple Starbucks locations in Frederick and I highly recommend check one of those out instead. Read more
Very small, very busy Starbucks. Long lines early on a Friday morning and complete lack of organization among the staff. It... took nearly 30 minutes to get our entire order and it came out piecemeal instead of together. On top of that baristasmislabeled drinks and we ended up having to exchange one ourselves with another customer (they got ours and we got theirs). Notimpressed. There is very little seating indoors, it is a long narrow space. Due to lack of organization there were a largenumber of people standing around waiting for their orders and blocking the entrance. There are a couple of tables outside ifyou want to stay to dine. Read more
By far, the worst Starbucks. Ordered an iced mocha with 4 shots of espresso, which has chocolate. I received a beverage with all... milk, no chocolate, and barely any espresso. Did I mention it was the 4th time this happened? Because it was. This location isterrible. Read more
Waited for someone to acknowledge me for 15 minutes for a pick up order, watched the girl working the register ignore another... customer for minutes, when I finally was acknowledged and it turned out my order was not in the pick up area as I was told itwould be in the app I attempted to raise my concern over being totally ignored for 15 minutes and the cashier talked back to meand acted like it was my fault no one could be bothered to ask if I need help. Absolutely trash service from workers who clearlydont care. Go to the starbucks on 26 they always ask you if you need help immediately and always have your orders in the correctpick up area. Read more
The best Starbucks I've been to. It's a very popular hangout for the local college crowd as well as older work-from-home types.... They consistently get my order right and I've never met a barista here that wasn't pleasant; many of them will remember andgreet regulars when you walk in :) Read more
All employees here are really nice and friendly. They make exactly what i try to take .I moved to another state but Frederick is... my hometown so everytime i go back here I always stop here to get the drink Read more