Reviews for Pizza Hut in Franklin Park, IL
Ordered from this store and when we opened the breadsticks, a bug crawled out from between the sticks.(proof on video) Never... again!!! Instead of refunding me they offered a store credit?my order was not paid in credit and I demanded refund in originalform of payment Read more
Bad service, haven't even try the pizza. But I ordered online, curbside pick up. Waited it 5mins and had to go inside the store.... Nobody greeted me, an employee walk away even he saw me. There were other two in a corner VAPING inside the store. The girldidn't even notice me until I made noise, she "apologized" with giggles. Read more
Asked for my pizza to be well done and to use a clean cutter on my pizza bc we don?t eat pork, pizza was still doughy In the... center, asked for crushed red peppers and nothing was added to it. On top of all that we ordered mozzarella sticks and insteadof telling me they were out when I called to ask for well done pizza they send me fries as a substitute not asking if that?swhat I wanted. Honestly poor customer service and communication and don?t recommend eating at this Pizza Hut not all pizza hutsthis one just failed in all fields Read more
I ordered a large cheese pizza and they literally REUSED old slices to make a ?whole? new pizza!!!!! You can tell because it... does not look like an even circle. Some slices stick out more than others. The slices are not even. Completely shocked anddisappointed.. Read more
Just terrible. Found a hair on my pizza and the one for my kids was burnt beyond an acceptable level. They took one bite and... refused to eat it. First time and last time coming to this location. As a long time Pizza Hut customer the lack of care andquality for this order is unacceptable. Read more
I ordered online, a medium pizza and breadsticks, nothing over the top. online said my order would be done at 6:00 - 6:10. I... waited for 35-45 minutes inside when the screen shows my order has been done...I asked what?s taking so long, and they kepttelling me to be patient... After waiting for so long, I feel like I had ever right to same something to the rude workers. Read more
I understand its kick off night but still. Have some respect towards your customers!!! I was just watching them for 20 minutes... waiting for my PREPAID ORDER. My pizza was in the bottom of the pans. Standing there cooking off. I checked my pizza beforeleaving. Lukewarm. The cashier asked me "what are you waiting for?" Are you kidding me?!?!? I showed her my receipt and that'show they noticed my pizza was there. This was the second chance I gave them and it will be the last. I'll be going to Dominos orLittle Ceasers. At least they care enough. ---UPDATE 09.10.18--- So what I had to do once I was home is place it in an ovenand make sure it was cooked. How amazing is that?!?!? Read more
Pizza was tasty, prepared well, ready on time and they brought it to my car, exactly as I'd asked. Great job!