Reviews for Subway in Franklin, TN
The guy who was there needs a job change. He was rude and didn't listen to what we were wanting. He assumed we were all getting... combos and charged as such when in fact 2 were only sandwiches. His whole attitude was bad and we will not return. It's nowonder there were no other customers there. Read more
Subway sends coupons not to honor them. I went here and bought two footlongs and tried to use a coupon, but cashier says there... is worldwide outage and wouldn't accept the coupons and not processing the online orders. I was frustrated because I want toredeem my coupon. I am not going to visit any subway. Fix your system. I love Jersey Mike'S Read more
Visiting my local Subway is always a joy. Despite being perfectly capable of assembling a sandwich myself, I sometimes am too... damn depressed and want to pay someone to do it for me. Getting a cookie always makes me feel better, too. Read more
Friendly staff and service is quick. Place was neat and not very crowded during lunch hours. Everything was fresh and refilled.... I was in and out in less than 5 minutes. Read more
I love using the app to get a quick decently healthy meal. It's ready when I arrive and just the way I want it.
I have worked food business and understand it can be frustrating. But I always made a point to serve my customers until closing... time to the last minute. I hated serving last minute customers also, but most the time it's not on purpose and some times itsimply can't be helped. I just went to get a sandwich as I am just starting my work night and just got into Franklin. Theadvertised hours today and posted on the door are until 9:00 pm. I just walked to the door at 8:49 pm, the open sign above thedoor still on and went to go in and the door was locked. Two teenage girls behind the counter cleaning and trying to doeverything so that they can leave the second the clock hits 9:00. Yes I would have prevented that if they served me but thetruth is that it rarely happens in the food business where you can leave at close. Especially if you are properly managing theplace and you are serving your customers until the advertised closing time. If the door was locked when I tried it at 8:49, howlong before that did they actually lock it? If I were the owner of this establishment I would reprimand if not fire these twoteenagers. Situations like this is what makes you lose customers. This will have actually been my first visit to this particularSubway, but now without having been given the chance to be served they will never have my business and I will not be returning. Read more
I go to Subway's all over the place due to my work. I was happy to find this one clean, smelling fresh, and great service! There... are some Subway stores that are not clean. I sat down with my sandwich because the place was clean. The 2 ladies behind thecounter were very nice. I appreciate a good Subway store. :) Thanks! Read more
Walked in and there?s a homeless man sleeping in a booth today . Seems like workers don?t care but noticed as people walked in... , everyone is looking at him. Looks like the last time I?ll come to this particular subway. I?m sure others are thinking thesame thing. Read more