Reviews for Starbucks in Franklin, TN
I have worked at this mall for 6 months and the coffee is terrible 3/4 times I order here. Today I ordered the same thing I have... ordered every day for months and received both the wrong coffee and an over brewed tea. My coffee was a hot coffee with FOURshots of espresso and they made it "iced" and by iced I mean watered down and still burning hot. My tea made me nauseous and Iended up throwing up four times in the bathroom. Elizabeth, the manager, is rude and defensive and my Coworkers have all hadissues with either her or the coffee here at some point. I'm done coming in and will start going to the little coffee stand inthe mall. Great prices and KIND service Read more
This location always has friendly employees that look happy to serve you. They stay pretty busy, so you can usually expect to... see a line upon arrival- but no need to worry because they have been efficient and fast every time I've been in line, they movethe line quick. Good folks that you can count on to serve up delicious signature drinks that taste exactly as you've come toexpect, sometimes better! Read more
They lost my order, and then the coffee wasn't mixed well. Wasn't good at all.
i went here right after crying. the worker was so nice and gave me a discount and made my whole day. it was so clean and comfy.... the drink i got was amazing i still have the cup Read more
Rude cashier. I was here yesterday with my friend and she had an attitude with us the whole time. She tried rushing us and when... we said we couldn?t hear them they rolled their eyes at us and talked lower. It took 20 minutes to make our drinks so we were inthere forever. Definitely dont go here if you?re in a rush or actually want something to drink Read more
Friendly staff and a clean space to relax with your coffee!
Courteous employees. They were fast with my order even when busy. And made a delicious Frappuccino.
Quick service, friendly staff and good overall experience. I ask for almond milk instead of normal milk as I'm lactose... intolerant and many locations miss this, but this one took the time to make sure my drink was safe for me! Read more