Reviews for Chili's Grill & Bar in Franklin, TN
First time visit. Seated upon entering. Server was very attentive and pleasant. Food arrived in a timely manner and was good.... Seemed to be short on staff but they did a good job. Would return if in the area again. Read more
Usually good food was just above mediocre. Fries were stale, southwest salad was sad and depressing. Un attractive Lettuce with... bland chicken, small amount of tortilla strips. Dressing was good. I know things are tight but I own a restaurant and I would beashamed to serve what we go. Read more
Terrible service period! Not that many in the restaurant and our waiter took approximately 14 minutes to acknowledge us. However... She kept talking to one particular group of people. I observed with another group that sat across from us. We actually timedthe waitress She converse with that one group of people for 40 minutes. Workers from the kitchen and bar started assisting us.Never going back to that location ever again! Read more
I hesitate to write this because I do not want it to reflect poorly on the restaurant or the staff. I don't want corporate or... the franchise to get how Corporate and franchise get cuz we all know those idiots couldn't do the cook or the waitresses job tosave their lives. They were desperately short staffed the bar was the only seating open from all appearances there was awaitress working and a food Runner(Cook?) And they knocked it out of the park. Based on how understaffed they were they weredoing a magnificent job at making sure everyone's needs were met. It was the lunch hour and meals were out quickly to meet theneeds of those with limited time to get a bite before returning to work. Standing Ovation. Great job. Keep up the good work. Read more
Restaurant was half empty and we still were told there was a ten minute wait time for a party of two. Server took ages to come... around and food took even longer. No idea why since the fries we got for an appetizer had been sitting long enough to go coldand the mashed potatoes I got with my meal looked like they had been scraped from the bottom of the pan. Two stars because whilethe server wasn?t great, she was really sweet. Food presentation was kinda there, enough that we didn?t expect the poor qualityat first. And also because I didn?t use the restroom here. Will never eat here again. Read more
So I came in right after work 6:30 Friday night and asked to try the new Blackberry Petrone Margherita. It was the yummiest... drink ever! I had to try the Alex's Burger with avocado and special sauce that had just the right amount of spice but not toomuch! Loved the atmosphere and the food was great but the star of the show was the blackberry Margherita! I will be back!? Read more
They served me raw shrimp, and it took my server more than 20 minutes to come back to our table so I could tell her the shrimp... is raw. The server was absolutely terrible. She never checked on our table, and we waited 20 minutes to get a refill. Read more
The service and atmosphere were fine. I ordered the loaded baked potato soup, however, it was just loaded baked mashed potatoes... (no soup) with any rue or broth base. Everything else was tasty and served properly. We took a half-rack of ribs with us forlater and to share the bones with our sweet pup. Although they seemed short staffed; the teamwork there worked out very well. Read more