Reviews for Dunkin' in Franklin, MA
Not The best Dunkin in The world? small and a bit depressing ambiente. Small variety . Nice Steffen.
I ordered a coffee and it very obviously only milk and was missing the cold foam when I asked the worker to remake it she just... gave me the exact same coffee with cold foam added. I ordered a latte and it was very light and clearly just milk. Read more
Hi my name is Wanda I?m from Rhode Island went there to grab coffee and a muffin ask for an ice water for my pregnant friend and... the said no they can?t so I went to the cashier and ask them I wanna buy a small ice coffee with no coffee we been in thehospital and all she wanted was ice water mind you the manager came and not dress as a worker rude yelled at me telling me Idon?t know why ppl do this when all the have to do is buy an ice bottle of water gave me a med ice coffee and slam it in thecounter and told me I?m being difficult have a good day embarrassed me I?m 40yrs old I never wanted nothing for free I work withcustomers and I never spoke to them in any way in from of ppl!! I?ll never again will go there it was the worst experience Iever had he needs to learn how to speak to customers looking like he just got out of bed! Read more
One outstanding spot for some DDs
They randomly lock the door and only do drive through only, but don't put up a sign. I ordered ahead on mobile, only to realize... the door was locked. By the time I made it through the long drive-through they had opened the door Read more
Super busy Saturday morning (post Thanksgiving) and the drive thru was packed. The young woman working the window (seemingly by... herself) was very nice and in an upbeat mood despite what to me seemed like overwhelming conditions. Read more
Gave me wrong coffee order in drive through (ordered iced coffee w/ butter pecan flavor swirl, got iced coffee w/ 3 shots of... caramel and 3 shots of pumpkin spice...gross combo and not sure how they got it that wrong). Only noticed as I pulled throughand wasn't going to wait in line again. Either they screwed up or their audio system is bad but either way I would notrecommend. Read more
Best dunks I?ve been to IN AWHILE. BRAVO ????