Reviews for Subway in Franklin, KY
Stopped for dinner while on a road trip to Indiana at 7:15pm and was refused service and told they were closing. Told to drive... another 10 miles to another Subway because the staff "needed a break". Read more
The best food. Best service. The cleanest restaurant I've seen in a long time. It truly deserves 5 stars!
sandwich. Food was ok. The sandwich artist put too much sauce on our food. I asked for one small line for both sandwiches. She... put three big lines of sauce. Did not listen to what I said at all. It overpowered the food. I could barely taste the food. Wayto much sauce. If the employee is not going to listen to the customer, why even ask what I want? Now I do realize some peoplelike that much sauce, however I do not. I like to be able to taste the food. It is like she knew something in the sandwich wasbad so she just smothered it so I could not tell....just makes me wonder if my food is maybe spoiled..... I was verydisappointed, next time if this happens again I will have no choice but to refuse the food order and go elsewhere. Read more
Some of the staff seemed a little overwhelmed. They were busy, but I had to help them keep things straight with my order.
We tried to get delivery but we are too far away from the restaurant. I drove there did takeout. They were very nice and very... fast. It was very clean on the inside. I use Google maps for directions and it was very easy to get to the location. Read more
Best customer service hands down. I hate I didn't get the gentleman's name but he had a line of 8 customers after midnight and... handled every customer with a smile, he was attentive and made sure the guest were happy with their sandwich before he wrappedit. If I didn't live 4 (fo) hours away that'd be my go to Subway! Read more
Price!!!!!! I am surprised that it costs $2 more for a salad. I mean seriously are you kidding me. For a company that claims... how healthy its products are I am appalled. It should be $2 less not more. I believe bread is much more expensive than lettuceor spinach. Never again. This was $10. Read more
Long lines and understandably it being peek travel for the holidays. Employees apparently having problems with each other. They... ask if you want to double cheese or meat but for a footlong my veggies was a sprinkle of lettuce and 3 tomatoes. Employees alsomaking my sandwich into a combo cause they thought it would be better. I know its hard getting people to work at thos time so Idid not speak my problems cause well we all need to be more understanding and patience. Those making the sandwich make sure weget what we pay for. Thank you ???? Read more