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Reviews for Pilot Travel Center in Franklin, KY

Reginald G. 2 years ago
1

You can?t get extra olives on your sandwich it will ruin the inventory per subway manager

J Nicks-Lowrey 2 years ago
1

Car broke down and stayed at the trashy days inn next door. Got kicked out of the days inn who refused to allow a late check... out. Walked to this pilot and the cashier was kind and said go ahead and sit outside and charge your phones. 5 minutes later alady came outside and asked if my 3 kids and I are camping next to their building. I said no we are waiting for an Uber. She sorudely said well you can?t stay here long. I asked if we needed to walk across the street to the other pilot where they haveseats and spots to charge your phone and she said no it?s our pilot as well and you can?t hang out at either one. I asked if itwas a travel stop like the website says and she said well yeah but you can?t hang out. I said so the seats indoors and showersthere are on timers? I?ve have been here 2 minutes and sent my kids in to get my pup and us some water and food. She looked ather watch for the 4th time and repeated we can?t have you sit here for too long. Read more

John Casey 2 years ago
5

They are a 24 hour truck stop and have a variety of items plus a 24 hour burger king in the same building. They are a little... expensive but they generally have what you need at your convenience which is partly what that place is also a convenient store . Read more

Lghn Hawk 2 years ago
3

I lost 2 ($6.00) coupons I had earned because scanner would not pick up the code..contacted Pilot...they sent me a job offer? ... Pretty niche decided to take my business elsewhere at this point...I have been loyal customer there ...even before it was Pilot Read more

S. Knablein 3 years ago
1

Went in to get a subway, but I saw subway staff doing sandwich order and left two windows that cover the food. He never use his... moral obligation to think to keep the flies from roaming over and in the food!! DON'T EAT THERE! Read more

Deborah Clinkingbeard 5 years ago
5

Pilot is becoming more health conscious for trucker's. Fresh fruit, access to salad's. Healthy drinks. Still pricey though.

Byron Simmons 5 years ago
4

Just you typical gas station with a subway attached to it. The bathrooms are very well taken care of and they have a good... selection of snacks and beverages. The staff is very friendly and helpful. I enjoyed my brief stop at this particularlocation. Read more

Mary Beth Brace 6 years ago
5

Easy in and out. Six has pumps. Gas pumps for trucks in back. Those bathrooms were clean and smelled of new wood. Must have... done some recent remodeling. Open spacious store. Read more