Reviews for McDonald's in Franklin, KY
Not a good experience this time. Cooked to order blew their minds from entering it all the way thru order which took every... minute of 8 and half minutes. Fillet-o-fish overcooked and bun toasted too much with burned marks. Girlfriend ordered big Mac nopickles less lettuce and got the opposite, pickles and loaded excessively with lettuce. Ended up with extra fry somehow, maybeto meant to compensate for time, but don't really think so. Atleast I wasn't charged. The fries were only thing good and tea. Read more
I hate McDonalds but when traveling, especially with a 4 yr old, you have to make sacrafices. This location actaully gave us... all hot french fries, which is something i can't say about 90% of the times i visit McDonalds. Read more
Had something go wrong with the bun toaster oven. Took about 8 minutes to get our food. By time we did the chicken sandwich was... cold. These people really try hard and I don't want to take anything from them. Read more
I have been to this locations drive through about a half a dozen times and EVERY TIME I have had to pull up or off to the side... and wait for my food. Today they said it was because of fries. When I got them they weren't even hot and were soggy. Read more
This place has gotten our order wrong the last 3 times. A two-cheeseburger meal with no cheese and ONLY extra mayo on the... burgers, and a happy meal with no onions on the burger. Last time all the burgers came out with only onions. It's almost likethey do it for spite. And we had to wait 15 minutes for this. It's getting ridiculous and I told my children, who always wantMcDonalds, we won't be back to the Portland location for a while. Y'all get paid too good to be messing up this much! Read more
This place has no clue what is really going on. Wrong orders, not making orders correct. Manager just throwing things around and... other workers here picking up what the manager is throwing around. Sorry but this is my last time here. Read more
Came at 8am but employee inside didn't bother to tell the driver thru customers that they were closed. Dining room was closed as... well. I hate having my time wasted. Definitely won't be returning back to this location because of the lackluster service. Read more
It was pretty nice the bathroom was clean and it had the foot handle on the bathroom door so I didn't have to use the actual... handle which was nice ???? Read more