Reviews for KFC in Franklin, KY
10 out of 10 DO NOT RECOMMEND!!!!!!!!!! Went there for my family tonight. Service took over 30 minutes in the drive through. My... chicken little snadwich was NOT COOKED ALL THE WAY THROUGH!!!!! It was still RAW in the middle. Brainless people work there.NEVER AGAIN!!!!! I Will be writing a letter to corporate. Read more
This KFC is a joke they open at 10:30 am and will not even wait on there drive thru customers. I witnessed 5 cars pull up and... drive off because of NO SERVICE!! And this was on 9/10 Read more
Every time i visit here, it seems to be a different issue. Either the power is out, systems are down, or they are out of mac and... cheese or crispy chicken. Easily the single most unorganized business in the town Read more
Kentucky Fried chicken was always my favorite chicken for 20 years, but now they have changed. Went to the one in Franklin... Kentucky and ordered 3 piece dark meat with potatoes and Cole slaw. The girl at the window said it was 2 thighs and a leg. when they brought my food out they said for me to check it cause they didn't know if the order was correct. I saw 3 pieces ofchicken , but when I got home it was 2 tiny legs and a breast. I don't like white meat. The crust on original recipe was hardand greasy. They gave me 2 orders of mashed potatoes and the cole slaw was nasty. I couldn't eat it cause it tasted spoiled. The manager is not watching what the young workers are doing when they fill your order. Will not eat there again. This is my3rd Kentucky Fried Chicken that has messed up my order Read more
Ordered 8 piece with 3 sides. Ordered extra crispy after waiting 10 minutes told they don't have any. Waited a few more minutes... to ve told they don't have any fries. Then the employee hands me the food and his pants are around his knees with underwearshowing. Horrible service and experience. Will not return! Read more
Went through the drive thru today 7/9/22. They were not busy so they told us to pull forward they was waiting for fries. After... waiting almost 15 minutes I went in. They didn't want to pull the fries that was beeping. The drive thru girl was telling aguy who clearly didn't want to be there to do our order. The place is very nasty. Read more
Drove 40 miles Nashville on the last day of our holiday from England to be able to go home and say I had eaten KFC in Kentucky.... Arrived at 10.40, 10 minutes after they were due to open, to be told that they wouldn?t be able to serve until at least 11.30 asthey haven?t got their computer systems or ?anything? turned on yet. Server was very polite and apologetic. Extremelydisappointing nonetheless. There wasn?t a very good excuse provided for an hours delay in opening for service in my opinion.Must stress the server was polite. Read more
Our only complaint was the slowness of the time to be greeted and food to be delivered. The female employee that brought our... food was very friendly and helpful, and the food was delicious and extremely hot. Read more