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Reviews for The Local Grind in Franklin, IN

Megan R 1 year ago
2

Our first experience, we waited 45 min for breakfast. They let us sit there for 35 min before realizing they had not started... making it. After we asked twice about the wait time. We were the only ones in there.. Very disappointed. The coffee is greatthough. Customer service is LACKING at this coffee shop, however. They do have a trainee and the other employee refuses to helpher. We have gone in there twice and heard the employee training say ?we aren?t allowed to help you? when the trainee would askfor help. Take care of your customers! I felt horrible for her as she had to make 6 different drinks (we ordered 1) on her ownwhile her trainer sat on her phone ?not allowed to help.? There was a long line this time and she looked miserable trying to getdrinks made. I cannot support a business like that. Read more

S Rees 1 year ago
2

Waited 30 minutes to get 2 breakfast wraps... we were the only ones in the building the entire time we were there. This was our... first time. Not a good first impression.... probably won't come back unfortunately. Read more

Nathaniel Colston 2 years ago
1

I stopped by for a cup of black coffee around 2:30 today. I was told they don?t have coffee in the afternoon. A coffee shop that... doesn?t sell black coffee ???? they said they could only offer an Americano. I made the mistake of saying yes. What I receivedwas a luke warm flavorless cup of brown water. The search for a good cup of coffee in this town continues. Read more

R. M. 2 years ago
2

Flavors didn?t really didn?t come through in the drinks. Coffee also didn?t seem to be very high quality, a little bit watery.... We were expecting very different results and didn?t finish our drinks. Read more

Miranda Thomasson 2 years ago
5

Fantastic service and coffee! I highly recommend checking out this little coffee shop! (My personal preference is the peanut... butter latte) Read more

Austin Greene 2 years ago
5

5 stars , have been to better coffee places but this one is really good , many choices that's why I ramped up the stars !! .... Also the guy at the counter was very helpful with trying to help me decide what I wanted Read more

Jeff McNeal 3 years ago
5

Good coffee, I had a cup of the Ethiopian blend black. Enjoyed it thoroughly. Looking forward to trying more of the menu next... chance I get. Also noteworthy? it?s located in a really cool area of downtown. Check out the Bottleworks hotel if you havetime and the Garage across the street is a great place for lunch. Read more

Lynn B 3 years ago
5

My new favorite place in Franklin! Sooooo delicious! I want try more. This is a sugar free vanilla chai frap. They have great... hours and loads of flavors! Read more