Reviews for Subway in Frankfort, KY
Horrible customer service from the manager. They made a mistake on my sandwich, no big deal. So I went in to have it fixed and... he said I was lying! I do not appreciate spending 10 bucks on a sandwich and being told that I lied! Read more
The people didn't get our order right at all didn't like the food and I love eating at subway
Had to go inside to order, drive thru was occupied by a car loudly arguing with cashier, no biggie we all make mistakes, then... they only gave me one of my sandwiches in my bag, I said it's supposed to be 2 he wanted to argue with me !! I said 19 bucks for1 sandwich he said yes!! Finally he realizes he was wring Read more
Worst food ever. Waited forever just to get cold door. YUCK! EMPLOYEES WERE EXTREMELY RUDE AND WOULD NOT ACCEPT A COUPONMFROM... SUNWAY! Prices are ridiculous!! Read more
Terrible customer service. The owner was rude to my son and clearly did not want to toast his sandwich. I paid nearly $33.00 for... 3 sandwiches and 3 drinks. The Diet Coke was flat so I grabbed another cup to get a different drink and the owner accused me ofstealing an extra drink. I will never return to this store after such a humiliating experience. Terrible service and overpricedsandwiches. Read more
Customer service was as bad as the sandwich. Pulled into the drive through, asked for honey oat bread person was very rude... about not having it. After opening up the sandwich it wasn't enough meat to make a 6" let along the foot long I ordered. It wasa waste of time and money. I honestly would have been better off going anywhere else or just making a sandwich at home. Read more
We visit this area often but never been here. We went through the drive thru and ordered two sandwiches. I like how they make... them as we tell them the order but they should really work on their communication with the customers. Also it would be awesomeif you could guide us like you do in the store (start with meat and cheese and toasted or not then move on to the vegetables).I'm sure it depends on who is working, but it would be easier then to ask what do you want and the customer has to repeat theorder 10 times. Also, at this location they put very little meat on my sub, mostly bread, some veggies, and mayo. Read more
You close at 9pm so when I pull up to ur drive thru, at 8:40, don?t bark at me to hurry up bc ur closing !