Reviews for Papa Johns Pizza in Frankfort, KY
Mom wanted to do something nice for me and the nurses. She orders us a pizza, cookie cake & 2 liter. Tells the girl on the phone... to deliver to Emergency Room. When she gets there, she calls and my mom did not answer. I was told she returned to the storewith my food because my account was listed as ?call? even though we requested it to be delivered in the ER? Apparently shedecides to try again. And on the 2nd try, she delivers it to the ER. The pizza was cold, she forgot my 2 liter and the pizzawasn?t even cut. The sassy teenage ?manager? gave me nothing but grief. Saying they don?t cut speciality pizzas (what pizzaplace doesn?t cut the freaking pizza???), tells me it?s my fault because my account said ?call? even though my mother requestedit to go to the ER. A simple apology and explanation would?ve sufficed, instead I got teenage attitude and a refund offer forTHE 2 LITER. Lol. I will never eat at papa johns again. What a joke! Read more
Had wings delivered to my house and they had no sauce. The Manager said she would remake them and I went to pick them up at the... store. The blonde haired manager with glasses put almost no sauce on the wings again. I asked if I could just have a little moreand she refused and told me ?that?s how much came on them? when I told her she could look at them she replied ?yea I sauced themmyself? she gave me attitude right off the bat, refused to give me the cooperate number and yelled at me. She gave me saucepackets and slammed them on the table. I said ?well I paid 48 dollars for my order I?d just like the amount of sauces I alwaysget.? She said ?yea wings aren?t cheap? I?ve never been disrespected like that in costumer service places before and I was verynice to her. I don?t recommend going here and I?m not even sure she was a manager. She was also acting very off from the start. Read more
I think they use too much sauce, and it seems to have gotten sweeter lately. But, overall, it's good pizza and pretty good... service. Read more
Before I write my review, I want to note that I usually love Papa John?s pizza. Love the crust and the sauce. This time I... ordered a small pizza and the garlic knots. They sent the wrong pizza. The crust was not their normal. It had obviously beensitting awhile before it was delivered. It was almost cold. The garlic knots were tough, again, because they weren?t fresh. Overall?not my normal experience with Papa John?s. Disappointed! Read more
Delivery was 40 minutes late and the pizza honestly looked 6 days old. The manager did offer a replacement even though by then I... literally didn't have time to wait anymore, which is the ONLY reason I'm giving 3 stars instead of 1. Read more
This is the second time this has been done to me, we ordered a pizza and some cheese sticks, we called an hour later because our... food hadn?t been delivered and it said location was closed, then we called back another hour later and someone answered we askedif they were closed or not and they said ? oh I was just about to call you? they told us they didn?t have a delivery driver.Which is fine but 2 hours later you tell us this? You could?ve called 2 hours ago and we would?ve came and got our pizza and Istill got charged $35. Read more
So beautiful, for 27$ and gave 40$ Just for the driver to take off and not give change back at all. I allowed my boyfriend to... answer the door by the time I went to get the drivers attention he just drove off. DONT RECCOMEND! And next time I?ll DRIVE tothe east side to get my food. The garlic butter I paid for to come with it was opened as well. Read more
My favorite pizza location. Better believe they are professional and friendly as well 1