Reviews for McDonald's in Frankfort, KY
I gave this a good review because the crew was courteous and accommodating and the food quality was better than I've had from... McDs in a long time. But it should definitely be known that it took 40 minutes to get through the drive thru and I had stoppedomw to the airport which I regret because I barely made my flight. I chose mcds because it was supposed to be fast and I didn'tthink I had time to stop anywhere else. Read more
I should?ve learned the first night I ate here which is last night. My husband decided that he wanted McDonald?s again for... supper tonight before I waited in drive-through for roughly around 35 minutes before my order was over. Took them 20 minutesjust to get my food thankfully everything was fresh and my order was correct tonight I?ll go back I?m in line for an hour beforemy food is even take it my husband did not want McDonald?s so bad I would?ve went elsewhere then another 30 minutes to get myfood I get my food my Order was completely wrong. Suddenly their frappe machine was broken so I requested a hot fudge sundaeinstead even though they don?t take my money hot fudge sundae is cheaper but oh well I?m getting my cream fixed. I?m giving achocolate sundae I?ll go in tell the people I wanted a hot fudge sundae. Oh, we don?t sell hot fudge really I just had a hotfudge sundae last week kids that work there or laying out on the floor on the tables while three people ran the drive-through. Iwas ignored for several minutes while waiting for my order to be fixed just totally rude. This McDonald?s needs new managementor they will be shut down or maybe they need to be shut down. Horrible service for last 6 months here. It?s one thing to wait inline for hours and get your food and it?s right and it?s fresh and it?s hot. It?s another thing for your order to be completelymessed up. Your food is cold and you still don?t even get what you order it?s pathetic. Read more
Local pizza restaurant with great service and pizza! We dined in and ordered appetizers and pizzas. Everything was fresh with a... great taste. For dessert some of our group and I tried their pineapple & vanilla ice cream which was very good. We all recommendthis restaurant for others! Read more
Service was awesome and friendly. Burgers are honestly way better than most McDonald's I've been too. Pies were hot and fresh. I... have not been disappointed here yet! Read more
My fiance , four kids and I sat in drive through at the speaker while I didn't expect much of a wait due to nobody ahead ,... behind or in lane 1 (we were in lane 2) we wait and wait then someone pulls into lane 1 and their order is taken I figured theymeant to take our order no big deal ... Nope , they proceed to take order from the next car in lane 1 while we still wait . Inthis time the line has gotten wrapped and it's obvious someone is not doing their job (I have worked in management at 4different locations including this one ) we just left and went to the east side . Read more
37 mins and still waiting for two burritos. I'm not one to leave bad reviews. However, I feel some constructive criticism may... strike some shred of awareness to whom ever is at the end of the management or supreme. But I'm sure it will inevitably succumbto failure. Because "what did you expect at 7:30am?" Read more
We always go to this McDonald's when we're in Frankfort. Usually the drive through takes forever but this time we were able to... order and get our food in just a couple minutes. The employees were friendly and the food was great. Read more
Absolutely terrible service. Avoid this place at all costs. You will wait for at least half an hour just to realize that they... get your order completely wrong. I have never gotten a correct order from here. Not even when I ordered just a fry and a coke.They gave me someone else?s order. Terrible. Read more