Reviews for Arby's in Frankfort, KY
Drop my credit card, and these dudes jumped out the window to help me out. Five stars for sure!
Always hot n good, even when you get home unlike other places in same vicinity n i would rather choose somethin i know my order... is right also.. Read more
Ordered 2 half pound number 1s. One with crinkle fries and one with curly fries. When I checked meal it had 2 curly fries and no... crinkle fries. When I had them correct it they gave me a very small order of crinkle fries. Not cool. Read more
Just did an online order for a Turkey Ranch and Bacon Market Fresh Sandwich and had a half a piece of bacon, 2 pieces of turkey,... no cheese, no onion and a half a piece of tomato. Called to talk to the manager and she told me to call back tomorrow. REALLY?!!Oh but I will call back tomorrow!! Read more
Great food and great service. Everything is very clean. It's just that the bathroom needs to be updated as it's got a little bit... older. Otherwise everything was in great shape and I really enjoyed the food. Read more
Kayla is an awesome manager who takes great care of her customers. Food was hot and tasted great. It's also nice to be able to... go inside and sit down to eat your food once again. Read more
Haven't stopped by for a while just because it's out of the way. We were on this side of town today so we decided to stop by.... They were quick, our order was correct, and they were polite. We asked to add on a kid's meal at the window and he was happy toget us taken care of. The guy at the window did not seem like we were bothering him by asking. Read more
I would have to say that recently this place has gone from a steady 4 stars from me to barely holding down 2stars. I eat here... often because it is across the street from where I live?. The last four times I?ve eaten here my food has been prepared wrong orthey forgot something or their attitude is horrible and they don?t want to be there or doing their jobs. Last night not only wasthe food not good it was barely done and not to mention they didn?t put any of our sauces asked for into the bag and we wentback to pick them up and instead of giving n us the sauces which cheese i paid 80cent for they proceeded to tell me theirmachines are off and down but yet I?d just driven round the building and who needs a machine to put sauces in the correctcontainer and pass it out to me they chose to lie to my face and not serve what I paid for!!!! If someone doesn?t manage thisplace it?s going to shut itself down too quick to know what even happened Read more