Reviews for Subway in Fort Worth, TX
Employees were in the back of the store when my guest and I arrived. Next they were out of chicken and Beef they wouldn't have... any until later in the evening because the chicken and Beef we're both Frozen because the Truck had just left. Then one employeecame from the back of the store and was kind of rude. Also she was talking about her business in front of customers. The bread Ihad them toast it and when I got home it was very hard. I couldn't hardly eat it the sandwich had no taste the turkey tasted asif it had been laying in water. Read more
I really enjoy the staff at this location. Very down the earth, funny, and they seem to create a rapport with the customer (when... I go). However, they do need help. They need more staff due to wait times, the soda machine is always broke, and the floors arenot very clean, and they always run out of items well before 630pm. Every establishment has room for improvement, but overallthis particular one had potential. Hopefully you catch them on a good day. Read more
First of all lets start by saying if you order and item online and you do not have it in stores you are most likely to call the... customer and inform them rather than just letting it be. that is why you ask for a number on the order. 2nd lets make sure thatthere is the proper sodas on the lines i got lemonade and i got water what kind of company is this that does not even pick upthe phone when you call and they do not have anything... that is why from now on its all about Jersey mikes, Schlotzsky's, evenPotbelly better than subway. If i could it would be a one start sad that i cant change that. Very disappointing. Read more
I came one afternoon: Two employees chatting outside, one employee eating inside. The dude eating inside asked: "So you want a... sandwich?" What the heck? LOL. I said: "Yes." I ordered a footlong. The olives and jalapenos are almost empty and there waswater in the containers. The dude got the olives and jalapenos, and his gloves are all wet making my sandwich all wet. Soterrible! I ate it and got diarrhea right after finishing the sandwich. I came another afternoon. The same dude made mysandwich. I said, "May have meal of the day please." He said, "Do you want tuna?" What the heck. LOL. That's why I ordered it,dude. Then he packed everything in the middle of the sandwich and squeezed it into the wrapping paper. Perhaps, this dude withlots of beards has a hard life or something, but he does not have joy in working and no skill in making a sandwich. They wear nomasks and keep talking. I hate that because they will definitely spit into my sandwich while speaking. DO NOT come here to eat!I love Subway but these people just destroy the place and the brand name. And that's it for me. I'm done with these people. I'llcome back when they have new and better employees. Read more
I put in an order with this Subway every Wednesday and in the few instances that I have had a problem they help resolve it... quickly. I put in my weekly order right before the Winter Storm last week and when I arrived to pick it up the manager,Cassandra, informed me that their truck was running late and that they did not have the ingredients to make my sandwiches. Shetold me to come back Saturday when they opened back up and she would be able to make my order then. When I returned after thestorm Cassandra and her trainee Brad were exceptionally courteous and attentive in making sure that I left a happy customer.Brad seemed new, but Cassandra did an excellent job of teaching him how to quickly and efficiently get a customer's order takencare of. They both thanked me for my patience, but I told them there was no need. I informed them that I would be sure to followup my visit with a shining review for them because they had earned it. A lot of businesses were still closed and even those thatwere open were having struggles, but Cassandra and Brad were both very nice and professional the entire time. It reminded me whyI will continue to go to this location on a weekly basis. Read more
Third time here. First two times excellent service. Today was terrible. Ordered online and kept working. Working at the home... Depot across the street. Ordered at 2:30 pm said would be ready at 2:55 pm. I kept working and left to Subway at 3:00 pm. Dudehad my wrap sitting with just meat on it wide open while he was attending other customers. I informed him I was here for myonline order. He went ahead and took care of two other customers while my wrap just say there. I left Read more
Very unprofessional. Once there was a flaming hot Cheetos fingerprint on my bread. Then went in for the new Cali fresh sandwich... they were giving for free and they had no idea how to make it, they put cucumbers and spinach on mine then put black olives onthe customers behind me, no mayonnaise or anything, just dry. If y?all are giving away a new sandwich, 1. You should know how tomake it, 2. You should already have the sandwiches made so you can just hand them out. Read more
i hate to do this but owner he need to know. i went x 3 footlong, 1) i as toasted all we peperjack cheeses a) she say is out... pepper jack and toaster not working?. i say my self it not big problem. it?s ok 2) one just need ham and mayonnaise is all she put only 2 droop mayonnaise x footlong is nothing i say can you please put more mayonnaise she say ohhh sorry we areout mayonnaise do you have mayonnaise a you house ???????????????????? i say whattttttt let it go again trying o hold myself. 3) on the cold cuts i wan all the veggie and she say sorry i don?t have onions eigther lettuce there go i say get it onback freezer she say sorry we don?t have it, them she say i don?t work on this store i work on other store? So i was upset andi say sorry i pass bc if i am paying and not getting what do i wan, i can go home and make it those sandwich. i understandemployee don?t care about Bussiness. but owner need to know what happen on he?s store Read more