Reviews for Great American Cookies in Fort Worth, TX
I Don't recommend this place. The guy in a beard first didn't wan't to give me the buy 3 and get 1 free promotion. Then I wanted... to buy an icee, and he said the machine didn't work, but the machine was on... I felt poorly mistreated. These guys give a Badservice Read more
They did such an amazing job on my daughter's cake! I called last minute because we don't have a Great American Cookie Cake... where I live. I have always loved their cookies. Pricing really isn't bad either! I just wanted to take time to brag on Felicia(she is the one who decorated the cake). She did such an awesome job! I love love love it, money very well spent. Thank you guysfor being a part of making her special day even more special. Read more
Went here 7/18/21 purchased three small cookies and a lemonade for my son. The total came out to 6$ and some change paid with my... wife?s debit card but we didn?t ask for a receipt. Later on in the day we checked our transactions and they charged almost 15$.I don?t have a receipt number so I really can?t do anything about it and it?s not like I will drive 30 miles to get a 7$ refund.Please if you shop at this place ALWAYS ask for a receipt! Update: I honestly haven?t check if my 7$ dollars were refunded butI really appreciate it if they were great job on your part! However I never in any way shape or form implied to your employeesthat I was okay with giving them a tip. Let alone a 100% tip. If your employees are deciding to tip themselves for handing acookie across a counter it is an issue that should be addressed. But once again if this issue was fixed, THANK YOU! Read more
The employees I experienced in the store in Tanger Outlets were unhelpful and very unprofessional. I walked in at 8:15pm and no... customers were in the store. One employee had her back to the door stocking cups at the drink machine and never turned around toacknowledge me. There was another employee surfing her cell phone facing the door and never looked up. Neither greeted me. Istood there for 3 or 4 minutes waiting to inquire about ordering a cookie cake for an event and then left. Will never go back tothis store. Read more
Loved the store and the associate. Didn't get anything because I was bummed they didn't have frosted cookies. They had also just... opened and not everything was set up. I'm not mad tho I just had a hankering only a frosted sugar cookie could fix Read more
Visiting from Miami, and these cookies are AMAZING! There are a variety of flavors and Felicia was so nice and helpful. The... cookies are super soft and flavorful. I wish there was a store in Miami. 5 stars for the cookies as well as Felicia?s wonderfulcustomer service Read more
Omggggg these cookies are AMAZING!!! It was our first time there and Felicia helped us pick out the cookies. Her customer... service was up to or with the taste of the cookies. You can tell they were baked with love. My fav flavors were strawberry,sugar, domino, red velvet, and white macadamia. Can?t wait to try more flavors later! Read more
I wanted to give a big shout out to the Tanger Outlet location. I know Felisha took order and I *believe* was the one that... decorated the cookie cake. I gave her an idea and she did amazing with the execution!! Couldn't have been any better and Iwant to make sure you were aware how pleased we were. Thanks again! Read more