Reviews for Long John Silver's | A&W in Fort Worth, TX
Last time I will visit. The food is fresh and that's great when you actually receive your full order. Everytime I've been here I... only get half my order, or no sides. In this case none of the chicken on the platter meal. Read your customers order and thenprepare them properly, it's easy. Read more
Still love the chicken planks most of all. I love the batter. Inside you can get ketchup from a dispenser and put it into small... white cups for dipping - much better than tiny packets. Read more
Fish was excellent! Crispy and delicious! BUT, there was NO A/C in the restaurant! Now, if their air conditioning had gone out... today, that would be understandable. But, when I asked about the A/C from the lady at the cashier, she made a point to say theyhave had no AC for the past THREE MONTHS, while wiping the sweat off her forehead with her shirt sleeve. Personally, I sat infront of the one fan in the seating area and I could only stay long enough to write this review. Management really needs to sortthis out! Forget the customers! Think about your staff!!! Read more
WARNING NO AIR CONDITIONING INSIDE. The staff was nice enough, but there was NO AIR CONDITIONING so it was near 100 degrees... inside and they had their tartar sauce sitting out in that heat (not safe). On top of that our rootbeer float tasted likefish... seriously tasted like it had fish in it. Corporate needs to go take a long look at this store and remodel it. Like Isaid the staff was very nice, but the rest was a horrid experience. Looking at the previous reviews it shows that their airconditioning has been out for at least 2 WEEKS!! Read more
Horrible experience on this visit. One lady looks to be the Mgr was running the Drive thru, Front counter, pivoting, taking... payments, and serving customers in the lobby as well as those waiting in pull around from drive thru. The place was a sauna Imean it was hotter inside the establishment than outside. And the wait time was unreal not what I would've expected from fastfood. I'm afraid I don't frequent this location and after this I probably won't be doing so in the future. Far too expensive forsuch an experience. Read more
Food was Great, employees had a great attitude. Air Conditioning in the building did not work and Corporate won't fix it... making it unbelievably unbearable for their employees and consumers. Truth be told this place should be made to shut down Read more
This is such a cool place. Im not a fan of seafood but a&w those cheese curds... so amazing. I would love to see more locations... of this place. I was pleasantly surprised to find this place was still open after 9 years since i last came Read more
Excellent food with good service, staff friendly with welcoming attitude. Building needs some attention but inside clean. Poor... location, isolated feels uneasy. Read more