Reviews for Jack in the Box in Fort Worth, TX
All of the food taste like it had been sitting there for hours and we went after work at maybe 3am
Worst experience ever the cook got mad and was very rude because she messed up on my order. It wasn?t my fault. They told me her... name is Christina. If you?re unhappy working it?s time for you to find another job.they refused to give me a receipt and told methey were out of paper?. Then I just took my fries out and what kind of serving is this? Read more
Only part of my order was correct. I did not know until I got home. I had to return. It was somewhat of a gaslight experience.... This was not a mistake. I ordered before they knew I was returning because of an error. I was this time informed they could notmake my order. I was given a refund. I got what I wanted somewhere else. I will be very guarded about returning there. I willprobably patronized the other one instead. Read more
Food never comes with the sauces you order and numberous times when I have ordered from Uber eats or doordash I get the wrong... order. If I select sauces for items I would expect to get them. This location is the only location I have had this issueconsistently with. Tonight will be the 4th time that I have ordered in the last 2 weeks and not received my sauces any of the 4times as well as one of the orders was not even close to what I ordered and paid for. It?s a shame just because we are in thehood doesn?t mean it?s okay to not care. Management needs to get their staff together or retrain on how to read an order andensure that ALL items are there and correct. Read more
The food was hot and fresh... It was good too... It was just not what I ordered... I order a sourdough jack but was given a... breakfast sandwich instead... So I was not happy... If I could have taken it back I would but I was already at work.... But forsome reason on the next day a second charge with the same amount was submitted to my card but was declined... I had to lock mycard and hope it was a mistake.... If it was not... Not cool Jack in the Box... Not cool at all???? Read more
I pulled in to the drivethru at roughly 11:28pm on 5/14/2022. I waited patiently to be acknowledged, giving a "hello?" Every few... minutes to stir the worker. To no avail. At 11:37pm , the worker came across the speaker and said they just took their lastorder for the night. I said but I have been here for like 8 or 9 minutes. He said if you would like to wait on the night crewthen you can but we have to clean up for the next shift. Now I did say cuss words to the effect of him being no good. After adecision was made to just get something to eat, being I hadn't eaten much all day, we just went to a convention store. Now,Passing by that same location on the way to the store just 26 minutes later there was a line in drivethru. How can that being?How can you be 24 hrs and close to clean. I'm sorry just not take orders?Or was it because I'm not your typical clientele? Ishudder to think my light skin made a difference. But did it? One thing is fact, I won't spend one damned dollar there or anyother. Read more
Nice, Clean, and quiet establishment. Staff is super kind and courteous and Ready to help you with anything that you may need.... The only thing that I noticed that could use improvement was during the overnight shift. This establishment could use something that would indicate whether the drive-thru is open or closed. Apart from that everything is perfect so feel free to bring thewhole family, you'll be glad that you did. Read more
I simply asked for them to add sriracha sauce to my burrito and she act like she couldn't understand English when I kept asking... for it ...then I asked has she put it on there and she said yes .....when I got my burrito there was no sriracha sauce on it...then I felt sick after eating the burrito... never will I go here again to the Jack in the box on East Lancaster everagain..worst service and experience.. Read more